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For Companies At a Glance
- Tasks: Engage customers and maximise sales in a luxury jewellery and watch boutique.
- Company: Join Bvlgari, a prestigious brand known for its exquisite craftsmanship and luxury products.
- Benefits: Enjoy a vibrant work environment with opportunities for personal growth and development.
- Why this job: Be part of a dynamic team that values customer experience and brand loyalty.
- Qualifications: 5+ years in luxury retail, fluent in English, with strong customer service skills.
- Other info: Ideal for those passionate about jewellery and eager to build client relationships.
The predicted salary is between 36000 - 60000 £ per year.
Overview Bvlgari UK is looking for an experienced and enthusiastic Client Advisor for our Selfridges Boutique specializing in jewelry and watches. The Client Advisor acts as an ambassador of Bulgari and is responsible to create, stimulate and maximize sales opportunities by promoting product attributes to the customer, developing and enhancing their skills to increase sales results, and participating in the promotion of a positive work/store environment.
Responsibilities
To work as a team with management and co-workers to achieve personal and store goals
Contribute to the store and service KPIs achievement
To acquire, build and maintain an active client book
To achieve and exceed monthly and yearly sales targets
To communicate with management about opportunities to develop community relationships and to explore potential events to increase brand awareness and customer loyalty among new and existing clients.
To be professional, approachable, knowledgeable, and gracious in all interactions
Ensure that all front areas of the store are clean and products are displayed
To strive to be a customer service oriented to ensure a positive shopping experience
Profile / Skills
Fluency in English
At least 5 years of experience in Jewelry and Watches
Knowledge/previous experience in Luxury business
CRM techniques and tools
Proactive selling
Initiative and Negotiation Skills
Business Acumen
Soft skills
Customer focus
Strong knowledge and a genuine appreciation and interest in Jewelry
Proactive selling
Initiative
Negotiation
Business awareness
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Client Advisor Bulgari Selfridges employer: BULGARI
Contact Detail:
BULGARI Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Advisor Bulgari Selfridges
✨Tip Number 1
Familiarise yourself with Bvlgari's product range, especially their jewellery and watches. Understanding the unique features and selling points of their products will help you engage customers effectively and demonstrate your expertise during interviews.
✨Tip Number 2
Network with current or former employees of Bvlgari or similar luxury brands. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach when applying for the Client Advisor position.
✨Tip Number 3
Prepare to discuss your previous sales achievements in detail. Be ready to share specific examples of how you've exceeded sales targets and built client relationships, as this will demonstrate your capability to contribute to Bvlgari's goals.
✨Tip Number 4
Showcase your passion for luxury goods and customer service during any interactions with the hiring team. Your enthusiasm for the brand and commitment to providing an exceptional shopping experience will set you apart from other candidates.
We think you need these skills to ace Client Advisor Bulgari Selfridges
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly understand the responsibilities and skills required for the Client Advisor position at Bvlgari. Tailor your application to highlight your relevant experience in jewellery and watches.
Craft a Compelling CV: Your CV should clearly showcase your experience in luxury retail, particularly in jewellery and watches. Emphasise your sales achievements, client relationship management, and any relevant training or certifications.
Write a Tailored Cover Letter: In your cover letter, express your passion for the luxury brand and your understanding of Bvlgari's values. Mention specific examples of how you've successfully contributed to sales targets and customer satisfaction in previous roles.
Highlight Soft Skills: Given the importance of customer service in this role, ensure you highlight your soft skills such as communication, approachability, and teamwork. Provide examples of how these skills have helped you succeed in past positions.
How to prepare for a job interview at BULGARI
✨Show Your Passion for Luxury
Make sure to express your genuine interest in luxury products, especially jewellery and watches. Share personal experiences or stories that highlight your appreciation for the craftsmanship and artistry involved in these items.
✨Demonstrate Your Sales Skills
Prepare to discuss specific examples of how you've successfully maximised sales opportunities in previous roles. Highlight your proactive selling techniques and any strategies you've used to exceed sales targets.
✨Know the Brand Inside Out
Research Bvlgari thoroughly before the interview. Understand their history, values, and product lines. Being able to discuss recent collections or brand initiatives will show your commitment and knowledge.
✨Emphasise Teamwork and Customer Focus
Be ready to talk about your experience working in a team environment and how you contribute to achieving collective goals. Also, share examples of how you've provided exceptional customer service to enhance the shopping experience.