The Team Manager manages a team on the sales floor, ensuring daily activities run smoothly and targets are achieved. Coordinates team execution, supports performance and maintains consistency in client experience and operational standards., Brand & Desirability Experience - Powered by Brand Sensitivity, Product Knowledge, Building Desirability
Brand & Desirability Experience - Powered by Brand Sensitivity, Product Knowledge, Building Desirability
- Be the ambassador of Loro Piana to our clients, conveying warmth, courtesy, elegance, heritage and the cultural values which are an intricate part of our Maison.
- Express enthusiasm for the heritage, stories and products of LP and promote their craftmanship, uniqueness and exceptional value.
- Ensure high standards of store environment, visual presentation and operational excellence in all activities.
Business & Operational Impact - Powered by Business Acumen, Operational Excellence, Impact Driven
- Drive sales performance within assigned area by setting targets, monitoring results and implementing actions to improve performance.
- Collaborate with merchandising and store teams to optimize assortment, product placement and business opportunities Oversee daily operations within the area, ensuring smooth execution, stock management and alignment with procedures.
- Guarantee compliance with company policies and regulations, supporting efficient workflows and coordination with operations teams.
Client & Relationship Excellence - Powered by Customer Relationship Management, Stakeholder Management, Relationship Building
- Ensure strong client experience and a client-centric culture, leveraging client feedback and service tools to enhance satisfaction and loyalty.
- Guide team members in delivering consistent and high-quality client experience.
People Growth & Care - Powered by People Development, Caring Leadership
- Recruit, lead and develop the team through coaching, training and performance feedback to ensure engagement and growth.
- Foster a positive and collaborative team environment, promoting LVMH values and a strong service culture.
- Support team capability building by identifying training needs and guiding team members in delivering high-quality client experience.
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Team Manager in City of Westminster employer: BULGARI
Bulgari offers an exceptional work environment in the heart of London, where creativity and luxury meet. As a Global CRM Lead, you will not only have the opportunity to shape our CRM strategy but also mentor a passionate team, fostering a culture of collaboration and innovation. With a commitment to employee growth and development, Bulgari provides unique advantages such as access to exclusive training programs and a vibrant workplace that celebrates diversity and excellence.
