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- Tasks: Lead the luxury in-room dining service and ensure exceptional guest experiences.
- Company: Join the prestigious Bvlgari Hotel London with a supportive team culture.
- Benefits: Competitive pay, growth opportunities, and access to world-class facilities.
- Why this job: Be part of a renowned brand and deliver personalised, high-end service.
- Qualifications: Experience in luxury hospitality and strong leadership skills required.
- Other info: Flexible hours and a dynamic environment await you!
The predicted salary is between 36000 - 60000 £ per year.
We are looking for an enthusiastic, talented and dedicated In Room Dining Supervisor to join our team at Bvlgari Hotel London. This is a hands-on supervisory role within a five-star environment, responsible for leading the day-to-day operation of our luxury in-room dining service. The successful candidate will ensure flawless execution, an exceptional guest experience and strong team leadership, thriving in a fast-paced setting where high standards and personalised service are essential.
Reporting directly to the In Room Dining Manager, you will be responsible for the In Room Dining department team to deliver an authentic experience complemented by the flawless service of your team. You will be pivotal to the success of our Food and Beverage offering. Our In Room Dining experience demands the expertise of exceptional professionals to deliver this vision. You will be responsible for the smooth running of the shift across all meal periods to maintain a high quality, professional and well-organised service and ensure that all guests’ needs are met. You will create and maintain a team environment by motivating and training to achieve the required standards to exceed the guests’ expectations.
What We’re Looking For
- Proven success in a leadership or supervisory role within luxury or five-star hospitality
- Previous experience as an In-Room Dining Supervisor, Assistant In-Room Dining Manager or in a similar role within a boutique five-star hotel or destination restaurant
- A strong background in fine dining or high-end service environments
- A hands-on leadership style, with the ability to motivate teams and deliver impeccable service
- Excellent attention to detail, strong problem-solving skills and sound commercial awareness
- Flexibility to work evenings, weekends and holidays in line with operational needs
Key Responsibilities
- Lead the day-to-day operation of In-Room Dining across all meal periods, ensuring smooth and efficient service
- Deliver consistently high standards of service, presentation and product quality, with a strong focus on personalised guest experience
- Manage, train and motivate the In-Room Dining team, including recruitment, rotas and performance management
- Handle guest feedback and complaints professionally, maintaining excellent guest relations at all times
- Oversee billing, minibar operations, guest history records and compliance with hotel procedures
- Ensure full compliance with health & safety standards and the correct care of all equipment, furniture and service areas
Why Join Bvlgari Hotel London?
- At Bvlgari, we celebrate authenticity, craftsmanship, elegance, and human connection.
- Working here means becoming part of something truly special: A warm, inclusive, and supportive team culture
- Exposure to a globally renowned brand with a bespoke, refined and personalised approach to hospitality
- Opportunities for growth and internal progression
- Competitive pay and benefits package, with access to world-class facilities
In Room Dining Supervisor in London employer: Bulgari Hotel London
Contact Detail:
Bulgari Hotel London Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land In Room Dining Supervisor in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry, especially those who have experience in luxury settings. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Show off your personality! When you get an interview, let your passion for service shine through. Share stories that highlight your leadership skills and how you've created memorable guest experiences in the past.
✨Tip Number 3
Be prepared to demonstrate your skills! In a hands-on role like In Room Dining Supervisor, you might be asked to showcase your problem-solving abilities or how you handle guest feedback. Think of examples beforehand!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in joining our team at Bvlgari Hotel London. Don’t miss out on this opportunity!
We think you need these skills to ace In Room Dining Supervisor in London
Some tips for your application 🫡
Show Your Passion for Hospitality: When writing your application, let your enthusiasm for the hospitality industry shine through. We want to see how much you love delivering exceptional service and creating memorable experiences for guests.
Highlight Relevant Experience: Make sure to showcase your previous roles in luxury or five-star environments. We’re looking for specific examples of your leadership skills and how you've contributed to a high-quality dining experience.
Tailor Your Application: Don’t just send a generic application! Tailor your CV and cover letter to reflect the key responsibilities and qualities mentioned in our job description. This shows us that you’ve done your homework and are genuinely interested in the role.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at Bvlgari Hotel London!
How to prepare for a job interview at Bulgari Hotel London
✨Know the Brand Inside Out
Before your interview, make sure you research Bvlgari Hotel London thoroughly. Understand their values, service standards, and what sets them apart in the luxury hospitality market. This knowledge will help you demonstrate your enthusiasm and alignment with their brand during the interview.
✨Showcase Your Leadership Skills
As an In Room Dining Supervisor, you'll need to lead a team effectively. Prepare examples from your past experiences where you've successfully motivated and trained staff, handled challenges, or improved service quality. Be ready to discuss how you can create a positive team environment that aligns with the hotel's high standards.
✨Emphasise Attention to Detail
In a five-star setting, attention to detail is crucial. During the interview, highlight specific instances where your keen eye for detail has enhanced guest experiences or improved service delivery. This could include anything from presentation standards to anticipating guest needs before they arise.
✨Prepare for Scenario Questions
Expect to face scenario-based questions that assess your problem-solving skills and ability to handle guest feedback. Think of potential situations you might encounter in the role and how you would address them. Practising these responses will help you feel more confident and articulate during the interview.
