Located in Knightsbridge, on the edge of Hyde Park, Bvlgari
Hotel London is one of the world's most prestigious luxury hotels, renowned
for its exceptional service, sophisticated design, and commitment to
excellence.
We are seeking an experienced and forward-thinking Director
of Information Technology to lead the hotel's IT operation and drive
technology initiatives that support both business objectives and an outstanding
guest experience.
The successful candidate will bring strong leadership
skills, extensive IT management experience, and a passion for delivering
innovative, secure, and reliable technology solutions within a luxury
hospitality environment. Knowledge of Marriott systems and platforms would be
highly desirable.
This is an exciting opportunity to make a significant impact
within an award-winning luxury hotel and contribute to the continued success of
the Bvlgari brand.
Key Responsibilities
- Leading
the overall technology strategy and roadmap for the hotel, ensuring
alignment with business objectives and guest expectations - Managing
all IT infrastructure, systems, networks, cybersecurity,
telecommunications and Audio-Visual operations - Ensuring
the reliability, security and performance of critical hospitality systems
and guest-facing technologies - Driving
digital transformation initiatives and continuous improvement projects
across the business - Leading,
developing and mentoring the IT team, fostering a culture of excellence
and service - Overseeing
IT budgets, vendor relationships, procurement activities and technology
contracts - Ensuring
compliance with corporate standards, cybersecurity requirements and data
protection regulations - Acting
as a trusted advisor to senior leadership on technology risks,
opportunities and investment decisions - Collaborating
with department heads to identify and implement innovative technology
solutions that enhance operational efficiency and guest satisfaction - Managing
business continuity, disaster recovery and incident response planning
What We Are Looking For
You will bring significant leadership experience within
Information Technology, ideally gained within luxury hospitality or a similarly
service-focused environment. You are a confident communicator who can engage
effectively with stakeholders at all levels and translate business needs into
practical technology solutions.
- Proven
experience in a senior IT leadership role - Strong
technical expertise across infrastructure, networking, cybersecurity,
cloud technologies and enterprise applications - Demonstrated
experience developing and delivering IT strategies and technology
transformation initiatives - Strong
financial acumen with experience managing budgets and technology
investments - Experience
leading and developing high-performing technical teams - Comprehensive
understanding of information security, risk management and compliance
frameworks - Experience
supporting hospitality systems, including Property Management Systems
(PMS), Point of Sale (POS) and guest technology platforms - Excellent
project management, problem-solving and decision-making skills - Outstanding
communication and stakeholder management abilities - Knowledge
and experience of Marriott systems and platforms would be highly desirable - Good
written and spoken English, with eligibility to work in the UK
Why Join Bvlgari Hotel London
At Bvlgari Hotel London, you will have the opportunity to
shape the technology landscape of one of the world's most recognised luxury
hospitality brands. You will work alongside a talented leadership team,
influence strategic business decisions, and drive innovative solutions that
directly enhance the guest experience.
We offer a competitive salary and benefits package, a
collaborative working environment, and the opportunity to develop your career
within a globally recognised luxury brand.
Bvlgari Hotel London - delivering excellence through innovation, leadership and expertise.
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Director Of Information Technology employer: Bulgari Hotel London
Bulgari Hotel London is an exceptional employer, offering a vibrant work culture that prioritises hospitality excellence and employee growth. Located in the prestigious Knightsbridge area, we provide our team with unique opportunities to develop their skills in luxury service while enjoying a supportive environment that values strong communication and meticulous organisation.
