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- Tasks: Create unforgettable shopping experiences while promoting luxury jewellery and watches.
- Company: Join the prestigious Bvlgari team at Selfridges, a leader in luxury retail.
- Benefits: Competitive salary, employee discounts, and opportunities for personal growth.
- Why this job: Be an ambassador for a world-renowned brand and connect with luxury enthusiasts.
- Qualifications: 5+ years in luxury retail, especially in jewellery and watches.
- Other info: Dynamic team environment with a focus on customer satisfaction and brand loyalty.
The predicted salary is between 36000 - 60000 £ per year.
Bvlgari UK is looking for an experienced and enthusiastic Client Advisor for our Selfridges Boutique specializing in jewelry and watches. The Client Advisor acts as an ambassador of Bulgari and is responsible for creating, stimulating and maximizing sales opportunities by promoting product attributes to the customer, developing and enhancing their skills to increase sales results, and participating in the promotion of a positive work/store environment.
Accountabilities
- To work as a team with management and co-workers to achieve personal and store goals
- Contribute to the store and service KPIs achievement
- To acquire, build and maintain an active client book
- To achieve and exceed monthly and yearly sales targets
- To communicate with management about opportunities to develop community relationships and to explore potential events to increase brand awareness and customer loyalty among new and existing clients
- To be professional, approachable, knowledgeable, and gracious in all interactions
- Ensure that all front areas of the store are clean and products are displayed
- To strive to be customer service oriented to ensure a positive shopping experience
Profile / Skills
- Fluency in English
- At least 5 years of experience in Jewelry and Watches
- Knowledge/previous experience in Luxury business
- CRM techniques and tools
- Proactive selling
- Initiative and Negotiation Skills
- Business Acumen
Soft Skills
- Customer focus
- Strong knowledge and a genuine appreciation and interest in Jewelry
- Proactive selling
- Initiative
- Negotiation
- Business awareness
CLIENT ADVISOR BULGARI SELFRIDGES employer: Bulgari Group
Contact Detail:
Bulgari Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land CLIENT ADVISOR BULGARI SELFRIDGES
✨Tip Number 1
Get to know the brand inside out! Familiarise yourself with Bvlgari's history, values, and product lines. This will not only help you in interviews but also show your genuine passion for the luxury market.
✨Tip Number 2
Network like a pro! Attend industry events or connect with current employees on LinkedIn. Building relationships can open doors and give you insider info about the company culture and job openings.
✨Tip Number 3
Practice your sales pitch! Since the role is all about maximising sales opportunities, prepare to demonstrate your proactive selling skills during interviews. Role-play scenarios can help you feel more confident.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the Bvlgari team and ready to contribute to that positive store environment.
We think you need these skills to ace CLIENT ADVISOR BULGARI SELFRIDGES
Some tips for your application 🫡
Show Your Passion for Luxury: When you're writing your application, let your love for luxury jewelry and watches shine through. We want to see that you genuinely appreciate the craftsmanship and elegance of the products you'll be representing.
Highlight Your Sales Achievements: Make sure to include specific examples of how you've smashed sales targets in the past. We’re looking for someone who can not only meet but exceed expectations, so don’t be shy about showcasing your successes!
Tailor Your Application: Take a moment to customise your application for this role. Mention how your experience aligns with the responsibilities listed in the job description, especially around client relationships and team collaboration.
Keep It Professional Yet Approachable: While we want to see your personality, remember to maintain a professional tone throughout your application. Show us that you can be both friendly and knowledgeable, just like the ideal Client Advisor we’re looking for!
How to prepare for a job interview at Bulgari Group
✨Know Your Products Inside Out
As a Client Advisor for Bvlgari, you need to be well-versed in the intricacies of jewellery and watches. Research the latest collections, understand the unique selling points of each piece, and be ready to discuss them passionately. This will not only impress your interviewers but also show your genuine interest in the brand.
✨Showcase Your Sales Skills
Prepare to share specific examples of how you've successfully maximised sales opportunities in the past. Think about times when you exceeded targets or built strong client relationships. Use metrics to back up your achievements, as this demonstrates your business acumen and proactive selling skills.
✨Demonstrate Team Spirit
Bvlgari values teamwork, so be ready to discuss how you've collaborated with colleagues to achieve store goals. Share anecdotes that highlight your ability to work harmoniously within a team, contribute to a positive environment, and support management in achieving KPIs.
✨Emphasise Customer Focus
In luxury retail, customer experience is paramount. Prepare to talk about how you've gone above and beyond to ensure a positive shopping experience for clients. Highlight your soft skills, such as being approachable and gracious, and provide examples of how you've built and maintained an active client book.