At a Glance
- Tasks: Manage and improve business applications to ensure operational efficiency and security.
- Company: BUKO Traffic & Safety, a leader in traffic management and safety solutions.
- Benefits: Generous holiday allowance, healthcare benefits, training opportunities, and a supportive team culture.
- Other info: Opportunity for career growth in a collaborative and inclusive environment.
- Why this job: Join a dynamic team making roads safer while enhancing your tech skills.
- Qualifications: Experience in application management and strong communication skills required.
The predicted salary is between 45000 - 55000 £ per year.
- Application Manager
- (based out of our West London Depot, UB7 7EZ)
We are BUKO Traffic & Safety- a trusted name in temporary traffic management, bringing together the experience of Road Traffic Solutions(RTS), Hooke Highwaysand Keltic Traffic Management, under one united brand.
As part of the BUKO Group, a European leader in safetyand infrastructure solutions, we’ve been keeping roads, sites, and people safe for over 20 years.
With over300 team membersacross the UK, we deliver thousands of projects every year - from rural schemes and city centre works to major events and complex infrastructure jobs.
Our teams combine deep local knowledge, smart planning, and alocal feel, with an unwavering commitment to safety and service.
At BUKO Traffic & Safety, we have one clear purpose:
To keep people safe, projects moving, and clients confident - on the road to safety, together.
Role Overview
The Application Manager is responsible for the management, support and continuous improvement of the Company's business applications.
The role ensures that business systems remain reliable, secure and fit for purpose, while supporting operational efficiency and aligning with the wider Group IT strategy.
Acting as the key link between the UK business, software suppliers and Group IT, the postholder will ensure applications continue to meet business requirements and deliver value.
Key Responsibilities
- Manage, support and continuously improve the Company's business-critical applications, including ERP, finance, HR, planning and operational systems.
- Ensure applications are reliable, secure and available, delivering a high standard of service to users.
- Work with stakeholders across the business to understand operational requirements and translate these into practical system improvements.
- Coordinate system changes, upgrades, releases, testing and user acceptance to minimise disruption to business operations.
- Maintain appropriate application documentation, processes and support procedures.
- Ensure applications comply with Company IT policies, cyber security requirements, GDPR and data governance standards.
- Manage relationships with software suppliers, third-party support providers and implementation partners, monitoring service delivery against agreed standards.
- Act as the primary point of contact for business stakeholders in relation to application support, development and issue resolution.
- Support business projects involving new systems, integrations and process improvements.
- Identify opportunities to improve business processes through better use of technology and system functionality.
- Knowledge, Skills & Experience
- Strong stakeholder management and communication skills, with the ability to engage colleagues at all levels.
- Good understanding of business processes and enterprise application management.
- Excellent analytical and problem-solving skills.
- Experience of supplier, project and change management.
- A proactive approach with a focus on continuous improvement and customer service.
- Ability to prioritise workload and manage multiple activities simultaneously.
Qualifications & Experience
- Previous experience in an Application Manager, Business Systems Analyst, Functional Consultant or similar role.
- Experience supporting ERP systems and other business-critical applications.
- Experience working with third-party software suppliers and managing application support arrangements.
- A degree in Information Technology, Business Information Systems or a related discipline is desirable but not essential. Equivalent professional experience will be considered.
- Professional qualifications such as ITIL, PRINCE2, Agile, Scrum, ASL or Bi SL are desirable.
- Key Behaviours
- Customer focused and solutions driven.
- Collaborative and able to build effective working relationships.
- Takes ownership and accountability.
- Adaptable and responsive to changing business needs.
- Committed to delivering high-quality service and continuous improvement.
- What we give you in return
- Vitality Healthcare & Benefits scheme.
- Holidays increasing to 33 with long service (standard is 28 x days inc bank holidays).
- Long Service Awards.
- Training and development opportunities.
- Death in Service Policy.
- Paid Wellbeing and Community Days.
- Acompanyculturefocusedonourteam, withour Wellbeing Committeeensuringourpeoplecomefirst.
- Diversity & Inclusion
We are an equal opportunity employer; we are committed to diversity and inclusion.
All applicants will be considered for employment without attention to race, colour, religion, sex, sexual orientation, gender identity or national origin.
Hours of Work: Monday to Friday 07:30-16:30 with 30mins for lunch (42.5hrs per week)
Reporting to: Line Manager: UK Managing Director /Functional Relationship: Group IT Manager
The successful candidate would be subject to a 6-month probationary period.
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Application Manager in West Drayton employer: BUKO Traffic & Safety
At BUKO Traffic & Safety, we pride ourselves on being an excellent employer by offering flexible working hours and competitive pay rates for our self-employed Traffic Management Operatives. Our supportive work culture encourages independence while providing opportunities for personal growth and development within a dynamic team that values safety and service. Join us in Thurrock, where you can take control of your income and enjoy the freedom to manage your own schedule while contributing to vital infrastructure projects across the UK.
StudySmarter Expert Advice🤫
We think this is how you could land Application Manager in West Drayton
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what BUKO Traffic & Safety values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
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Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at BUKO Traffic & Safety!
✨Direct Apply to BUKO Traffic & Safety
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We think you need these skills to ace Application Manager in West Drayton
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at BUKO Traffic & Safety.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at BUKO Traffic & Safety. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at BUKO Traffic & Safety
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
