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- Tasks: Support mortgage brokers by managing leads and converting enquiries into applications.
- Company: Join BuildLoan, the UK's top distributor of self-build mortgage products with 25 years of experience.
- Benefits: Enjoy remote work, casual dress, company events, and a bonus scheme.
- Why this job: Be part of a dynamic team that helps people create their dream homes while developing your sales skills.
- Qualifications: Previous experience in financial services or business development is preferred; strong communication skills are essential.
- Other info: This role offers a competitive salary with opportunities for growth and a commitment to diversity.
The predicted salary is between 19800 - 46200 £ per year.
About the Company: BuildLoan is the UK’s leading distributor of self and custom build, renovation, refurbishment and extension mortgage products in the intermediary market. We have been established for over 25 years and have helped over 30,000 people create their own home.
About the Role: We are seeking a sales support professional to support our broker desk team in providing outstanding service to mortgage intermediaries and improving conversion of enquiries to applications. The successful candidate will expand the Company’s mortgage portfolio by securing new leads, converting previous enquiries and offering exceptional service and solutions to mortgage brokers.
Responsibilities:
- Conduct outbound calls to newly registered brokers to identify opportunities, explain the BuildLoan proposition and assist in submitting enquiries.
- Manage a pipeline of leads and maintain regular contact with brokers to nurture relationships.
- Convert opportunities into full enquiries and refer to broker desk consultants to convert into a full application.
- Contact brokers at key stages of each application to keep the broker informed, assist in successfully moving the application to the next stage and looking for other opportunities.
Qualifications:
- Previous financial services experience in a mortgage broking, sales, or business development environment.
- Strong understanding of mortgage products, lending policies, and the mortgage application process.
- Excellent verbal and written communication skills, with the ability to build rapport with brokers over the phone.
- Demonstrated ability to meet and exceed sales targets, with a proactive and results-oriented approach.
- Strong time management and organisational skills with the ability to manage multiple leads and brokers simultaneously.
- A passion for providing exceptional service.
Pay range and compensation package: Basic salary £33,000 (OTE £40,000).
Benefits:
- Casual dress
- Company events
- Company pension
- Free parking
- On-site parking
- Sick pay
- Work from home
Schedule: Day shift, Monday to Friday.
Experience: Financial services: 1 year (preferred), Business development: 1 year (preferred).
Work Location: Remote.
Equal Opportunity Statement: We are committed to diversity and inclusivity.
Sales Support Consultant employer: BuildStore Limited
Contact Detail:
BuildStore Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Support Consultant
✨Tip Number 1
Familiarise yourself with BuildLoan's mortgage products and services. Understanding their unique selling points will help you articulate the value to brokers during your conversations.
✨Tip Number 2
Practice your communication skills, especially over the phone. Since the role involves building rapport with brokers, being clear and engaging in your conversations is crucial.
✨Tip Number 3
Network within the financial services industry. Attend relevant events or join online forums to connect with mortgage brokers and gain insights into their needs and challenges.
✨Tip Number 4
Prepare for potential questions about handling leads and converting enquiries. Think of examples from your past experience where you've successfully nurtured relationships and closed deals.
We think you need these skills to ace Sales Support Consultant
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and qualifications required for the Sales Support Consultant position. Tailor your application to highlight relevant experience in financial services and sales.
Craft a Compelling CV: Ensure your CV showcases your previous experience in mortgage broking or business development. Highlight specific achievements, such as meeting sales targets or successfully managing leads, to demonstrate your suitability for the role.
Write a Strong Cover Letter: In your cover letter, express your passion for providing exceptional service and your understanding of mortgage products. Use specific examples from your past experiences to illustrate how you can contribute to BuildLoan's success.
Proofread Your Application: Before submitting your application, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at BuildStore Limited
✨Know Your Mortgage Products
Make sure you have a solid understanding of various mortgage products and lending policies. This knowledge will help you answer questions confidently and demonstrate your expertise during the interview.
✨Showcase Your Communication Skills
Since the role involves building rapport with brokers over the phone, practice articulating your thoughts clearly. Prepare to discuss how you've successfully communicated in previous roles, especially in sales or customer service.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills and ability to handle multiple leads. Think of examples from your past experience where you successfully managed relationships or converted leads into applications.
✨Demonstrate Your Passion for Service
The company values exceptional service, so be ready to share instances where you went above and beyond for clients or colleagues. This will show your alignment with their mission and values.
