Mortgage Customer Service Team Member

html About the Company The Customer Support Team are an important team at the very forefront of the customer journey with BuildStore. The team deals with all mortgage offers, interim release of mortgage funds and they also monitor the progress of customer projects. The main objective of the role is to build a rapport with every customer and provide excellent (5star) customer service. Excellent customer service skills and experience Planning and organising workload effectively to meet client expectations Ensure client data is dealt with, securely & accurately in line with company standards and General Data Protection Regulation. This role demands a professional individual with excellent telephone skills, ideally with mortgage and financial services experience, an ability to identify cross-sale opportunities and potential solutions for clients plus excellent customer service and communication skills. Excellent customer service skills Experience in mortgage and financial services Pay range and compensation package BuildStore is committed to diversity and inclusivity in the workplace. “`