Commercial & Business Development Manager in Bedford

Employee Benefits:

• Performance bonus up to £15k+ OTE per annum
• Company vehicle or car allowance provided after successful probation
• Flexible working hours (40-hour week, full-time, Monday to Friday)
• Hybrid working after successfully passing probation (4:1 ratio)
• 24 days annual leave + 8 bank holidays (negotiable)
• Employee healthcare program and gym membership
• Employee Assistance Program
• Onsite gym, sauna, ice-bath, and cycle-to-work scheme option
• Early finish at 4pm on Fridays

We are looking for an experienced Commercial & Business Development Manager who can drive growth and market share with current clients, lead a team, open new doors and connections, and expand into new markets. Ideally, you will have a solid knowledge of external building maintenance, facades, roofs or specialist access maintenance and a commercial understanding of how to drive growth. You may have a background within the facilities management, commercial cleaning or property maintenance sectors.

Why Join Us?

• Be a key player – You will have real influence over growth strategy, client relationships, and commercial success.
• Make an impact – This isn’t a maintenance role; you’ll be driving change, growth, and improvement.
• Variety and autonomy – A broad role spanning leadership, strategy, client engagement, and delivery.
• Strong client base – Work with established clients across multiple sectors, with real opportunity to expand.
• Growth-focused culture – A business that values ideas, initiative, and continuous improvement.
• Development and progression – Ongoing investment in your development, including a structured training plan.

Your Role at a Glance

This is a senior, hands-on role where you will lead the commercial function and drive growth across both existing clients and new business.

You Will:

• Lead and develop a high-performing commercial team.
• Build and strengthen long-term client relationships at a strategic level.
• Grow existing accounts while identifying and converting new business opportunities.
• Take ownership of commercial performance across key accounts (revenue, margin, retention, pipeline).
• Lead client engagement activity to unlock further growth opportunities.
• Oversee pricing strategy and contract negotiations to support sustainable profitability.
• Work closely with operational teams to ensure a seamless, joined-up client experience.
• Use data, insight, and market awareness to drive performance and continuous improvement.

This is a role for someone who enjoys both the strategic and the day-to-day, equally comfortable shaping direction and being directly involved in client relationships and delivery.

What We’re Looking For

We’re looking for a commercially driven, relationship-focused leader who can make a tangible impact from day one. You will bring:

• Proven experience in a commercial, account management, or business development leadership role.
• A strong track record of building and growing high-value client relationships.
• Experience managing revenue, margin, and overall commercial performance.
• The ability to lead, coach, and develop a team to deliver high standards and results.
• Strong negotiation skills and confidence managing complex commercial discussions.
• A strategic mindset, with the ability to spot opportunities and drive market growth.
• Excellent communication and influencing skills, with credibility at all levels.
• A data-driven approach, using insight to inform decisions and improve performance.
• High levels of organisation, resilience, and personal accountability.

Desirable (but not essential)

• Experience within construction, facilities management, or cleaning sectors.

Just as important is your approach – you will be proactive, solutions-focused, and genuinely motivated by building long-term client partnerships and delivering measurable results.