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For Companies At a Glance
- Tasks: Support customers and drive success for innovative construction technology.
- Company: Fast-growing tech company transforming the construction industry.
- Benefits: Fully remote work, learning opportunities, and a supportive team culture.
- Why this job: Make a real impact in the evolving AEC industry while developing your skills.
- Qualifications: Studying in the AEC field with strong communication and organisational skills.
- Other info: Join a diverse team committed to creativity and innovation.
The predicted salary is between 500 - 1500 £ per month.
Fast track your career by joining our growing team, where you will have the autonomy to drive the company to new heights and leave an impact on an industry at the cusp of incredible change. At Building Swell, we know construction is changing fast. Modern construction teams are manufacturing in offsite facilities using sustainable materials with significantly less waste. Join us in arming these modern builders with mission-critical technology to manufacture smarter buildings and address the housing shortage.
The Team You’ll Join
Building Swell is a fast-growing technology company committed to guiding builders into the next era. Our fully remote, cross-disciplinary team consists of experts from construction, manufacturing, technology, and engineering. We value kindness and curiosity, fostering a culture of constant learning and growth. Join us in building the future of construction!
Your Impact
We’re searching for a Customer Success Intern with a customer-centric mindset that enjoys diving deep into shop operations. You’re excited about the Architecture, Engineering, and Construction (AEC) industry and will be responsible for ongoing customer support and driving customer success for Building Swell products and features.
- Serve as the go-to authority for customers, guiding them through their journey with Building Swell products.
- Develop and maintain customer relationships through regular check-ins, training sessions, and feedback mechanisms.
- Collaborate with engineering, design, and marketing to relay customer needs and contribute to product improvement.
- Use analytics and customer interaction data to drive strategies for customer success and retention.
Your Background
- Based in the Toronto, ON area and studying in the AEC field.
- Clear, concise writing and note-taking; comfortable speaking with customers.
- Organized, reliable, and eager to learn how prefab shops actually work.
- Kind and curious—always open to learning from colleagues, clients, and the industry.
We are building a diverse workplace and inclusive culture to promote creativity and innovation. Building Swell is proud to be an equal opportunity employer and makes all employment decisions based on business needs, job requirements, and individual qualifications, without regard to race, color, sex, sexual orientation, gender identity, religion or belief, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Building Swell will not tolerate discrimination or harassment based on any of these characteristics. Building Swell encourages applicants of all ages. We want to hear from you! Apply below or email us to learn more.
Customer Success Intern in Cheltenham employer: Building Swell
Contact Detail:
Building Swell Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Success Intern in Cheltenham
✨Tip Number 1
Network like a pro! Reach out to people in the AEC industry on LinkedIn or through mutual connections. A friendly chat can open doors and give you insights that might just land you that Customer Success Intern role.
✨Tip Number 2
Show your enthusiasm! When you get the chance to speak with someone from Building Swell, let your passion for construction and technology shine through. Share your ideas on how you can contribute to their mission of building smarter buildings.
✨Tip Number 3
Prepare for interviews by understanding Building Swell's products and the challenges in the AEC industry. Bring specific examples of how you've tackled customer issues or improved processes in the past to demonstrate your customer-centric mindset.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re genuinely interested in being part of our team at Building Swell.
We think you need these skills to ace Customer Success Intern in Cheltenham
Some tips for your application 🫡
Show Your Passion for AEC: Let us know why you're excited about the Architecture, Engineering, and Construction industry! Share any relevant experiences or projects that highlight your interest and understanding of modern construction practices.
Be Clear and Concise: We love clear communication! When writing your application, make sure to keep it straightforward and to the point. Use simple language and avoid jargon to ensure your message comes across effectively.
Highlight Your Customer-Centric Mindset: Since this role is all about customer success, showcase any previous experience where you’ve supported customers or built relationships. We want to see how you can be the go-to authority for our clients!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Building Swell
✨Know Your Stuff
Before the interview, dive deep into Building Swell's products and the AEC industry. Familiarise yourself with their mission and how they’re changing construction. This will not only impress your interviewers but also help you articulate how you can contribute to their goals.
✨Show Your Customer-Centric Mindset
Prepare examples from your past experiences where you've successfully supported customers or improved their experience. Highlight your ability to build relationships and communicate effectively, as this is crucial for a Customer Success Intern role.
✨Ask Thoughtful Questions
Interviews are a two-way street! Prepare insightful questions about the company culture, team dynamics, and how they measure customer success. This shows your genuine interest in the role and helps you assess if it’s the right fit for you.
✨Emphasise Your Curiosity
Building Swell values kindness and curiosity, so be sure to express your eagerness to learn. Share instances where you’ve taken the initiative to learn something new, whether it’s about prefab shops or customer success strategies. This will resonate well with their culture.
