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- Tasks: Provide practical and emotional support to vulnerable individuals facing homelessness.
- Company: Join a dedicated team focused on making a real difference in people's lives.
- Benefits: Earn £12.61 per hour plus holiday pay, with potential for contract extension.
- Why this job: Make a meaningful impact by helping others build confidence and independence.
- Qualifications: Passion for supporting vulnerable people and experience in person-centred support.
- Other info: Work full-time in a dynamic environment with opportunities for personal growth.
The predicted salary is between 12 - 16 £ per hour.
Contract: Temporary till Mar 26 (with potential extension)
Working Pattern: Full-Time Mon-Fri
Salary: £12.61 per hour PAYE, £1.50 per hour holiday pay
Location: Yeovil
About the role
The Targeted Support Coordinator is responsible for providing practical and emotional support to vulnerable customers with a history of rough sleeping. You will build strong, professional relationships to maximise engagement, reduce barriers, and minimise tenancy risks. You will manage a small, targeted caseload (anticipated maximum of 10 customers), which may vary depending on the complexity of individual needs.
A typical day may include:
- Conducting needs assessments with vulnerable and at-risk customers to inform effective, person-centred support plans.
- Completing risk assessments, support planning, goal setting, and regular reviews.
- Providing and coordinating tailored support, advice, and guidance to help customers sustain their tenancies and access health, care, and support services.
- Supporting customers to build social networks, confidence, independence, and self-esteem.
- Sourcing furniture and essential household items through grants and charitable funding.
- Liaising closely with colleagues, partner agencies, external organisations, and family or support networks to coordinate specialist support and referrals.
- Assisting customers with daily living tasks such as cooking, shopping, budgeting, tenancy sustainment, and moving on to independent accommodation where appropriate.
- Spending quality time with customers through regular catch-ups and informal support—this role prioritises meaningful engagement rather than rushed appointments.
- Producing quarterly case studies and outcome reports to evidence customer progress.
You will bring:
- A genuine passion for supporting vulnerable people to live their best possible lives.
- Experience creating and working to person-centred support plans.
- Experience coordinating and assessing referrals.
- The ability to work independently, remain calm under pressure, and demonstrate resilience.
- Previous experience working with vulnerable and complex individuals in a similar or related setting (lived experience will also be considered).
- An understanding of social housing, tenancy sustainment, and welfare benefits.
- Strong partnership-working skills, with proven experience of multi-agency collaboration.
- Effective communication, engagement, and negotiation skills.
- A full driving licence and access to a suitable vehicle insured for business use (mileage expenses are reimbursed).
To apply for this role, please apply through the website or call Nathan Jackson.
Locations
Homelessness Support Worker in Somerset, Yeovil employer: Building Recruitment Company
Contact Detail:
Building Recruitment Company Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Homelessness Support Worker in Somerset, Yeovil
✨Tip Number 1
Network like a pro! Reach out to people in the homelessness support sector, attend local events, and connect with organisations. Building relationships can lead to job opportunities that aren't even advertised yet.
✨Tip Number 2
Show your passion! When you get the chance to chat with potential employers, share your genuine enthusiasm for helping vulnerable people. Your passion can set you apart from other candidates.
✨Tip Number 3
Prepare for interviews by practising common questions related to homelessness support. Think about your experiences and how they relate to the role. We want you to feel confident and ready to impress!
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining our team and making a difference.
We think you need these skills to ace Homelessness Support Worker in Somerset, Yeovil
Some tips for your application 🫡
Show Your Passion: Let your genuine passion for supporting vulnerable people shine through in your application. Share personal experiences or motivations that drive you to make a difference in their lives.
Tailor Your Support Plans: When discussing your experience, highlight how you've created and worked with person-centred support plans. Use specific examples to demonstrate your understanding of individual needs and how you’ve successfully met them.
Highlight Collaboration Skills: Emphasise your ability to work with various agencies and partners. Mention any successful collaborations you've had in the past, as this role requires strong partnership-working skills.
Keep It Professional Yet Personal: While it's important to maintain professionalism, don’t shy away from showing your personality. We want to see the real you, so feel free to share anecdotes that reflect your approach to meaningful engagement with customers.
How to prepare for a job interview at Building Recruitment Company
✨Know Your Stuff
Make sure you understand the role of a Homelessness Support Worker inside out. Familiarise yourself with the key responsibilities, like conducting needs assessments and creating person-centred support plans. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Show Your Passion
This role is all about supporting vulnerable people, so let your passion shine through during the interview. Share personal stories or experiences that highlight your commitment to helping others. Employers love to see genuine enthusiasm for the work they'll be doing.
✨Prepare for Scenario Questions
Expect to be asked how you'd handle specific situations, like managing a complex case or dealing with a difficult customer. Think of examples from your past experience where you've successfully navigated similar challenges. This will demonstrate your problem-solving skills and ability to stay calm under pressure.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, the support available for staff, or how success is measured in this role. This shows that you're not just interested in the job, but also in how you can contribute to the organisation's goals.
