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- Tasks: Lead a team to deliver responsive and complex repairs across housing stock.
- Company: Dynamic organisation focused on customer satisfaction and high performance.
- Benefits: Competitive salary, leadership role, and opportunity to make a real impact.
- Why this job: Shape the future of housing repairs while leading a motivated team.
- Qualifications: Experience in repairs management and strong leadership skills.
- Other info: Immediate start with potential for contract extension.
The predicted salary is between 72000 - 84000 £ per year.
Are you a Senior Repairs Manager, seeking your next contract in London? My client has an immediate opportunity for a Head of Repairs to lead the team for an initial period of 6 months. The successful applicant will hold accountability for the delivery of Responsive Repairs and larger more complex repairs across the housing stock, with full responsibility for Disrepair Management, Damp and Mould prevention and remediation.
Responsibilities:
- Have complete accountability and control for an annual budget of circa £20m.
- Ensure compliance with all current safety and property legislation, regulatory requirements, policies, best practice and relevant guidance and training.
- Remain up to date with any changes and incorporate these into procedures and processes.
- Lead the delivery of the responsive repairs, Minor works, legal disrepair and Damp and Mould prevention, ensuring your team is well structured and motivated to meet operational performance criteria and provide exceptional services to our customers.
- Lead and develop a high performing customer focused team – delivering the company vision and targets for customer satisfaction.
- Partake in customer Panel, Board Exec level committee meetings and deliver professional presentations and lead Q A sessions relating to property repairs and related subjects.
- Accountable for the analysis of reports relating to customer feedback.
Head of Repairs employer: Building Recruitment Company
Contact Detail:
Building Recruitment Company Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Repairs
✨Tip Number 1
Network like a pro! Reach out to your contacts in the industry and let them know you're on the lookout for a Head of Repairs role. You never know who might have the inside scoop on an opportunity that’s not even advertised yet.
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of current safety and property legislation. Being able to discuss these topics confidently will show potential employers that you’re the right fit for leading their repairs team.
✨Tip Number 3
Don’t just apply anywhere; focus on companies that align with your values and vision. When you find a role that excites you, apply through our website to ensure your application gets the attention it deserves!
✨Tip Number 4
Showcase your leadership skills! Be ready to share examples of how you've developed high-performing teams in the past. This is key for a Head of Repairs role, so make sure you highlight your experience in motivating and structuring teams effectively.
We think you need these skills to ace Head of Repairs
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Head of Repairs role. Highlight your experience in managing repairs, budgets, and compliance with safety regulations. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Share specific examples of your past successes in leading teams and managing complex repairs. Let us know why you’re excited about this opportunity!
Showcase Your Leadership Skills: As a Head of Repairs, leadership is key. In your application, emphasise your ability to motivate and develop high-performing teams. We want to hear about your approach to customer satisfaction and how you've driven results in previous roles.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates. Plus, it’s super easy to do!
How to prepare for a job interview at Building Recruitment Company
✨Know Your Numbers
As a Head of Repairs, you'll be managing a hefty budget of around £20m. Make sure you brush up on your financial acumen and be ready to discuss how you've successfully managed budgets in the past. Bring specific examples of cost-saving initiatives or projects that demonstrate your ability to handle financial accountability.
✨Stay Updated on Legislation
Compliance is key in this role, so ensure you're well-versed in current safety and property legislation. Familiarise yourself with any recent changes and be prepared to discuss how you would incorporate these into your team's processes. Showing that you’re proactive about staying informed will impress your interviewers.
✨Showcase Your Leadership Skills
You'll need to lead a high-performing team, so come armed with examples of how you've motivated and developed teams in the past. Think about specific challenges you've faced and how you overcame them to enhance team performance and customer satisfaction. This will highlight your capability as a leader.
✨Prepare for Customer Engagement
Since you'll be partaking in customer panels and board meetings, practice your presentation skills. Be ready to discuss how you’ve handled customer feedback and what strategies you've implemented to improve service delivery. Demonstrating your customer-focused approach will resonate well with the interviewers.
