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- Tasks: Support individuals in maintaining their tenancies and achieving housing goals.
- Company: Community-focused organisation dedicated to improving lives in Plymouth.
- Benefits: Competitive salary, full-time hours, and opportunities for personal growth.
- Other info: Flexible working across Plymouth with a supportive team environment.
- Why this job: Make a real difference in people's lives while developing your skills.
- Qualifications: Strong communication skills and experience in customer-facing roles.
The predicted salary is between 25861 - 27120 £ per year.
LOCATION: Plymouth
DURATION: Permanent
SALARY: £25,861.56 - £27,120.13
HOURS: Full-time, 37.5 (Monday - Friday, 9am - 5pm)
About the Role
We are looking for a dedicated and proactive Housing Sustainment Advisor to deliver a high-quality Intensive Housing Management (IHM) service across Plymouth. This is a community-based role where you will work closely with Housing Officers and support teams to help individuals sustain their tenancies, live independently, and progress toward long-term housing goals. You’ll take a person-centred, strengths-based approach, supporting customers with practical housing advice while addressing underlying challenges.
Key Responsibilities
- Conduct regular home visits to review customer progress and agree support plans
- Support customers to maintain safe, clean, and well-managed accommodation
- Provide guidance on property upkeep and use of household appliances
- Assist with budgeting, income maximisation, and accessing grants/charities
- Support housing-related processes including benefit evidence and housing applications
- Liaise with contractors and attend appointments for property access
- Report and follow up on repairs and maintenance issues
- Facilitate house meetings to encourage engagement and shared responsibility
- Complete risk and needs assessments, working alongside external agencies
- Identify safeguarding concerns and make appropriate referrals
- Maintain accurate case records and contribute to service reviews
- Build strong relationships with internal teams and external partners
About You
We are looking for someone who is:
- An excellent communicator, able to engage with a wide range of people
- Highly organised with strong time management skills
- Able to work independently and manage a varied workload
- Calm and professional under pressure
- Proactive, solution-focused, and self-motivated
- Emotionally intelligent with strong interpersonal skills
- Experienced in a customer-facing role
Desirable:
- Knowledge of housing legislation and regulations
- Experience working within housing, support, or community services
Requirements
- Full UK driving licence and access to a vehicle
- Ability to work flexibly across the Plymouth area
What We’re Looking For
You’ll bring resilience, adaptability, and a genuine passion for supporting people. A positive attitude, strong sense of ownership, and ability to work collaboratively are key to success in this role.
Apply Now
For more information on this income focused role please contact Cali Webb on and submit your CV to this site.
Locations
Housing Sustainment Advisor in Devon, Plymouth employer: Building Recruitment Company
Contact Detail:
Building Recruitment Company Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housing Sustainment Advisor in Devon, Plymouth
✨Tip Number 1
Network like a pro! Reach out to people in the housing sector, attend local events, and connect with professionals on LinkedIn. Building relationships can open doors that you didn’t even know existed.
✨Tip Number 2
Prepare for interviews by researching the company and understanding their values. Be ready to discuss how your skills align with their mission of supporting individuals in maintaining their tenancies.
✨Tip Number 3
Showcase your experience! Bring examples of how you've helped others in previous roles, especially in customer-facing situations. This will demonstrate your ability to engage and support clients effectively.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Housing Sustainment Advisor in Devon, Plymouth
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Housing Sustainment Advisor role. Highlight any relevant experience in housing, support, or community services to show us you’re the right fit!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about helping people sustain their tenancies and how your proactive approach can make a difference in our community.
Show Off Your Communication Skills: As an excellent communicator, it’s important to demonstrate this in your application. Use clear and concise language, and don’t forget to mention any experience engaging with diverse groups of people.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates!
How to prepare for a job interview at Building Recruitment Company
✨Know Your Stuff
Make sure you brush up on housing legislation and regulations before the interview. Understanding the key issues in housing management will show that you're serious about the role and ready to hit the ground running.
✨Showcase Your Communication Skills
As a Housing Sustainment Advisor, you'll need to engage with a variety of people. Prepare examples of how you've effectively communicated in past roles, especially in challenging situations. This will demonstrate your ability to connect with customers and colleagues alike.
✨Demonstrate Your Organisational Skills
Be ready to discuss how you manage your time and workload. Think of specific instances where you've successfully juggled multiple tasks or projects. This will highlight your ability to stay calm and professional under pressure, which is crucial for this role.
✨Emphasise Your Problem-Solving Abilities
Prepare to share examples of how you've approached challenges in previous roles. Focus on your proactive, solution-focused mindset and how you've helped others overcome obstacles. This will align perfectly with the strengths-based approach they’re looking for.