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For Companies At a Glance
- Tasks: Support customers in maintaining their homes and developing independent living skills.
- Company: A dedicated organisation focused on helping vulnerable individuals in supported housing.
- Benefits: Competitive pay, flexible hours, and the chance to make a real difference.
- Other info: Opportunity for professional development and a rewarding work environment.
- Why this job: Join us to empower others and create positive change in your community.
- Qualifications: Experience in housing support and strong communication skills required.
The predicted salary is between 30000 - 40000 £ per year.
Salary: PAYE £15.34
Hours: 37.5 hours per week
Contract type: 3 months+
Location: Exeter
Working Pattern: Monday – Friday, between 8:00am – 9:00pm
About the Role
We are looking for a dedicated Tenancy Sustainment Worker to support customers in maintaining their accommodation and developing the skills and confidence to successfully manage their homes. You will play a key role in ensuring customers have access to appropriate services, safe and suitable housing, and ongoing support. Working closely with internal teams and external agencies, you will help individuals sustain their tenancies, maximise their income, and access the right support at the right time. This is a rewarding opportunity to make a real difference to the lives of vulnerable people within a supported housing environment.
Key Responsibilities
- Support customers to sustain their tenancies and manage their accommodation
- Assist individuals in building independent living skills and confidence
- Work collaboratively with colleagues and external agencies
- Manage and monitor rent accounts
- Support customers to maximise income and access benefits
- Conduct risk assessments and manage challenging situations
- Maintain accurate records, reports, and case notes
- Ensure compliance with safeguarding, health and safety, and organisational policies
About You
To be successful in this role, you will have:
- Experience supporting individuals with housing-related needs
- Experience managing risk and responding to challenging behaviour
- Knowledge of safeguarding, risk management, and health & safety
- Strong organisational and time management skills
- Ability to remain calm under pressure and find practical solutions
- Good written and verbal communication skills
- Experience maintaining accurate records and reports
- A valid UK driving licence and access to a vehicle
Qualifications
Essential:
- Good level of literacy and numeracy
- Safeguarding certification
- Evidence of continuous professional development
Desirable:
- CIH qualification (or willingness to work towards)
- NVQ Level 3 (or equivalent) in a relevant field
For more info, please contact Cali Webb on or apply now.
Locations
Part Time Worker in Devon, Exeter employer: Building Recruitment Company
Contact Detail:
Building Recruitment Company Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Part Time Worker in Devon, Exeter
✨Tip Number 1
Network like a pro! Reach out to your contacts in the housing and support sectors. Let them know you're on the lookout for a Tenancy Sustainment Worker role. You never know who might have a lead or can put in a good word for you!
✨Tip Number 2
Prepare for interviews by practising common questions related to tenancy support. Think about scenarios where you've helped someone manage their accommodation or overcome challenges. We want you to shine when it comes to showcasing your experience!
✨Tip Number 3
Don’t forget to research the organisation you’re applying to! Understanding their values and mission will help you tailor your responses and show that you’re genuinely interested in making a difference in the lives of vulnerable people.
✨Tip Number 4
Apply through our website for the best chance at landing that job! We make it easy for you to showcase your skills and experience directly to the hiring team. Plus, it shows you're proactive and keen to join us!
We think you need these skills to ace Part Time Worker in Devon, Exeter
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight your experience with housing-related needs. We want to see how your skills align with the role of a Tenancy Sustainment Worker, so don’t hold back on showcasing your relevant experience!
Showcase Your Communication Skills: Since good written and verbal communication is key for this role, ensure your application reflects this. Use clear and concise language, and don’t forget to proofread for any typos or errors before hitting send!
Highlight Your Problem-Solving Abilities: We’re looking for someone who can stay calm under pressure and find practical solutions. Share examples in your application where you’ve successfully managed challenging situations or risks, as this will really make you stand out.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Building Recruitment Company
✨Know Your Stuff
Make sure you understand the role of a Tenancy Sustainment Worker inside out. Familiarise yourself with the key responsibilities, like supporting customers and managing risk. This will help you answer questions confidently and show that you're genuinely interested in making a difference.
✨Showcase Your Experience
Prepare specific examples from your past work where you've supported individuals with housing-related needs or managed challenging situations. Use the STAR method (Situation, Task, Action, Result) to structure your answers and highlight your skills effectively.
✨Ask Smart Questions
At the end of the interview, don’t forget to ask insightful questions about the team dynamics or the support services available. This shows that you’re engaged and thinking about how you can contribute to the organisation’s goals.
✨Stay Calm and Collected
Interviews can be nerve-wracking, especially for a role that involves managing risk and challenging behaviour. Practice some relaxation techniques beforehand, and remember to take a deep breath if you feel overwhelmed during the interview. Staying calm will help you think clearly and respond better.