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- Tasks: Provide top-notch housing management services and support residents in thriving communities.
- Company: Dynamic housing association focused on community and resident engagement.
- Benefits: Competitive hourly rate, full-time hours, and a chance to make a real difference.
- Why this job: Join a team that values communication and community, making a positive impact daily.
- Qualifications: Strong communication skills and a passion for helping others.
- Other info: Temporary role with potential for growth in a supportive environment.
The predicted salary is between 19 - 24 £ per hour.
Contract Type: Temporary 3-6 months
Location: Cardiff and Newport
Salary: £19 - £24.78 per hour
Hours: 37 per week (Full Time)
BRC are working closely with a housing association based in Wales who are looking for a Housing Officer to cover some sickness within their housing management team. The purpose of this role is to deliver a high-quality, customer-focused housing management service that supports residents in sustaining tenancies and creating thriving communities. This includes managing rental income, lettings, estate and tenancy issues, and addressing anti-social behaviour. The position requires strong communication skills to build effective relationships with residents, partner agencies, and stakeholders, while ensuring compliance with housing law, safeguarding, and welfare regulations. The role also promotes resident engagement, social inclusion, and community cohesion through proactive problem-solving and collaborative working.
Main Responsibilities:
- Deliver high quality and effective housing management services aligned to the 'Purpose and What Matters' of each system to enable residents to live well in their homes.
- Deliver all aspects of tenancy and estate management, working to the understood 'What Matters' and priorities of schemes and estates.
- Deliver tailored services through listening and understanding 'What Matters' to our residents.
- To be responsible for the effective collection of rent and other income; including the management of resident's rent.
Housing Officer in Cardiff employer: Building Recruitment Company
Contact Detail:
Building Recruitment Company Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housing Officer in Cardiff
✨Tip Number 1
Network like a pro! Reach out to people in the housing sector, attend local events, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the housing association and understanding their values. Be ready to discuss how your skills align with their mission to support residents and create thriving communities.
✨Tip Number 3
Showcase your communication skills! During interviews, share examples of how you've effectively managed relationships with residents or resolved conflicts. This will demonstrate your ability to handle tenancy issues and promote community cohesion.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities that might just be perfect for you. Plus, it’s a great way to ensure your application gets seen by the right people.
We think you need these skills to ace Housing Officer in Cardiff
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the role of a Housing Officer. We want to see how you can deliver that high-quality, customer-focused service we’re all about!
Showcase Your Communication Skills: Since strong communication is key in this role, don’t forget to demonstrate your ability to build relationships. Use examples from your past experiences where you’ve effectively engaged with residents or stakeholders.
Highlight Problem-Solving Abilities: We love proactive problem-solvers! Share specific instances where you’ve tackled challenges, especially those related to tenancy issues or community engagement. This will show us you can handle the responsibilities of the role.
Apply Through Our Website: To make sure your application gets to us quickly and efficiently, apply directly through our website. It’s the best way for us to keep track of your application and get back to you as soon as possible!
How to prepare for a job interview at Building Recruitment Company
✨Know Your Housing Basics
Brush up on your knowledge of housing law and regulations. Understanding the legal framework will not only help you answer questions confidently but also show that you're serious about the role and its responsibilities.
✨Showcase Your Communication Skills
Prepare examples of how you've effectively communicated with residents or stakeholders in the past. Think about situations where you resolved conflicts or built relationships, as these are key skills for a Housing Officer.
✨Demonstrate Problem-Solving Abilities
Be ready to discuss specific instances where you've tackled tenancy or estate issues. Highlight your proactive approach to problem-solving and how you’ve worked collaboratively with others to create solutions.
✨Engage with the Community Focus
Research the housing association's values and community initiatives. Be prepared to discuss how you can contribute to resident engagement and social inclusion, showing that you align with their mission to create thriving communities.