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For Companies At a Glance
- Tasks: Analyse business processes and propose solutions to enhance customer experience.
- Company: Join a respected Housing Association dedicated to improving social housing.
- Benefits: Enjoy hybrid working, competitive salary, and opportunities for professional development.
- Why this job: Make a real impact by transforming operational effectiveness and enhancing user experiences.
- Qualifications: Experience in business analysis is preferred; social housing background is a plus but not essential.
- Other info: Be part of a key project to replace the Keystone Asset Management system.
The predicted salary is between 36000 - 60000 £ per year.
Social Housing Business Analyst
Permanent role, 37 hours per week
Hybrid working, Newton Abbot
£42,987 per annum
Our client, a well-respected Housing Association, are seeking an experienced Business Analyst to analyse business processes, identify business needs and propose solutions to help them transform the customer experience.
You will be providing new customer-based solutions working across all areas of the organisation to facilitate and introduce high quality solutions to issues which cause barriers for end users leading to operational ineffectiveness.
Working in collaboration with users to improve operational technology and process issues which prevent teams doing jobs to the best of their abilities.
You will be identifying and implementing required process changes, system applications amendments and developments, arranging training for the new processes and dealing with business information.
Analysing the scale, cost and complexity of the solution to create project outlines and set up timescales for delivery, once project implementation has been agreed to ensure the seamless transition of projects from implementation to mainstream support and report on the impact of any introduced changes.
You will also play a key role in an upcoming project to replace Keystone Asset Management system.
It would be desirable if you had a background in working in Social Housing although this is not essential.
Business Analyst PMO employer: Building Recruitment Company
Contact Detail:
Building Recruitment Company Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Analyst PMO
✨Tip Number 1
Familiarise yourself with the social housing sector. Understanding the unique challenges and needs of this industry will help you demonstrate your knowledge during interviews and discussions, making you a more attractive candidate.
✨Tip Number 2
Network with professionals in the field. Attend industry events or join relevant online forums to connect with others who work in social housing. This can provide valuable insights and potentially lead to referrals.
✨Tip Number 3
Prepare to discuss specific examples of how you've improved business processes in previous roles. Be ready to explain your analytical approach and the impact of your solutions on customer experience and operational effectiveness.
✨Tip Number 4
Research the Keystone Asset Management system and its functionalities. Being knowledgeable about this system will show your proactive attitude and readiness to contribute to the upcoming project mentioned in the job description.
We think you need these skills to ace Business Analyst PMO
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to grasp the key responsibilities and skills required for the Business Analyst PMO position. Tailor your application to highlight how your experience aligns with their needs.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous experience in business analysis, particularly in social housing or similar sectors. Use specific examples to demonstrate your ability to analyse processes and implement solutions.
Showcase Your Skills: Make sure to include relevant skills such as project management, stakeholder engagement, and data analysis. Mention any tools or methodologies you are familiar with that could benefit the organisation.
Craft a Compelling Cover Letter: Write a personalised cover letter that explains why you are interested in this role and how you can contribute to improving customer experiences. Be sure to address the specific challenges mentioned in the job description.
How to prepare for a job interview at Building Recruitment Company
✨Understand the Role
Make sure you thoroughly understand the responsibilities of a Business Analyst in a PMO setting. Familiarise yourself with the specific challenges faced in social housing and be ready to discuss how your skills can address these.
✨Showcase Your Analytical Skills
Prepare examples from your past experiences where you've successfully analysed business processes and proposed effective solutions. Be ready to explain your thought process and the impact of your contributions.
✨Emphasise Collaboration
Highlight your ability to work collaboratively with various teams. Discuss any previous experiences where you facilitated communication between stakeholders to improve operational technology and processes.
✨Prepare for Project Management Questions
Since this role involves project outlines and implementation, be prepared to answer questions about your project management experience. Think of specific projects you've managed, focusing on your approach to timelines, cost analysis, and stakeholder engagement.
