Job Title:
Continuous Improvement Analyst
Type:
Permanent Location:
SMART Working with regular attendance across South East Wales offices Salary:
£41,394 Hours:
Full Time
BRC are working closely with a leading housing organisation to recruit a
Continuous Improvement Analyst . This is an exciting opportunity to join a newly established Continuous Improvement function and help drive positive organisational change through evidence-based analysis, process improvement, and sustainable service transformation.
Working across the organisation to analyse services, identify improvement opportunities, map processes, facilitate workshops, and support the delivery of measurable improvements that enhance customer outcomes and operational efficiency. Duties
Analyse operational data, customer insight, performance information, and stakeholder feedback to identify improvement opportunities. Map and evaluate end-to-end processes to identify inefficiencies, waste, delays, and opportunities for improvement. Facilitate workshops, service reviews, and problem-solving sessions with stakeholders across the business. Support and deliver continuous improvement projects using structured methodologies such as Systems Thinking and DMAIC. Produce clear recommendations and actionable insights based on qualitative and quantitative analysis. Track project actions, risks, dependencies, and implementation progress. Work closely with operational teams to build capability and embed a culture of continuous improvement. Ensure customer experience and feedback are central to improvement activities. Requirements
Significant experience in continuous improvement, business analysis, and process mapping within a complex organisation. Strong analytical skills with the ability to interpret and present complex qualitative and quantitative data. Experience applying continuous improvement methodologies such as Systems Thinking, Lean, or DMAIC. Excellent stakeholder engagement, communication, and influencing skills. Ability to facilitate workshops and collaborate effectively with teams at all levels. Strong problem-solving skills and a proactive, solution-focused approach. Experience identifying root causes, analysing service performance, and delivering sustainable improvements. Ability to build trust quickly and establish credibility across diverse teams. Benefits
Enhanced pension scheme with employer contributions of up to 12%. 25 days annual leave plus
Continuous Improvement Analyst in London employer: Building Recruitment Company Ltd
Join a leading housing organisation as a Continuous Improvement Analyst and be part of a dynamic team dedicated to driving positive change across South East Wales. With a strong focus on employee wellbeing, the company offers an enhanced pension scheme, flexible working arrangements, and professional development opportunities, ensuring that you can thrive both personally and professionally. Experience a collaborative work culture where your insights will directly impact customer outcomes and operational efficiency, making this an excellent place for meaningful and rewarding employment.
Contact Details:
Building Recruitment Company Ltd Recruitment Team
