Youth Support Officer in Trowbridge

• Youth Support Officer
• Full-time, 2 week rota
• Trowbridge

Youth Support Officer

Salary: £13.83 per hour + holiday pay (will increase after probation period)

Hours: Full-time, 2 week rota ( 2 sleep ins)

Job Type: Temp to Perm

Location: Trowbridge

Job Overview:

We are recruiting a dedicated Youth Support Officer to join a supported housing team in Trowbridge, supporting 16–25-year-olds who are homeless, at risk of homelessness or preparing for independent living.

You will provide practical, housing-related and transition support, helping young people build confidence, maintain their accommodation, manage risks and develop independent living skills.

Working with individuals who may have experienced trauma, family breakdown, exploitation, substance misuse or other complex challenges, you will take a person-centred approach and work closely with internal teams and external agencies to help young people achieve positive, sustainable outcomes.

Key Responsibilities:

• Provide one-to-one support to young people experiencing homelessness or other challenges.
• Build positive relationships and encourage independence.
• Complete assessments, support plans, risk assessments and reviews.
• Help residents with housing, finances, benefits, health, education and employment.
• Support residents to manage their accommodation, budgeting and rent payments.
• Encourage participation in activities, training, education and work.
• Help residents plan for and move into longer-term accommodation.
• Carry out property checks and report any repairs or maintenance issues.
• Identify safeguarding concerns and respond to incidents or emergencies.
• Help maintain a safe, positive and respectful living environment.
• Keep accurate records and update support plans.
• Work with other agencies and professionals to support residents.
• Encourage resident feedback and involvement in the service.
• Treat everyone fairly, with dignity and respect.
• Work flexibly across different services to meet residents’ needs.

About You:

• Experience supporting vulnerable people, young people or people with mental health needs.
• Ability to build positive relationships and provide practical support.
• Experience completing risk assessments and support plans.
• Experience managing a caseload and keeping accurate records.
• Understanding of safeguarding and professional boundaries.
• Good communication, organisation and time-management skills.
• Ability to work independently and as part of a team.
• A flexible and positive approach, with a genuine interest in helping young people develop their confidence and independence.

For more info, please contact Inca Reynolds on 0117 923 9100

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