Project Manager - Young People's Supported Housing in Newtown

Project Manager – Young People's Supported Housing

Location: Newtown, Powys (occasional travel between Brecon and Welshpool)

Salary: £22,946.40 per annum

Hours: 28 hours per week (regular overtime available)

Contract: Temp to Perm (12-month FTC with good chance of permanent opportunity)

Overview: We are recruiting for a motivated and compassionate Project Manager to oversee supported accommodation services for young people aged 16–25 who are experiencing homelessness or require support to live independently. You will manage a 24-hour supported accommodation project in Newtown, while also overseeing housing management duties across seven dispersed properties between Brecon and Welshpool. The role combines staff leadership, service delivery, safeguarding and quality assurance, ensuring young people receive consistent, person-centred support. You will work with young people experiencing a range of challenges, including mental health difficulties, substance misuse, childhood trauma, offending behaviour and care experience, helping them develop independence and achieve positive outcomes. This is an excellent opportunity for an experienced support professional ready to take the next step into management. Senior Support Workers and Team Leaders looking to progress into a Project Manager role are encouraged to apply.

Main Responsibilities

• Oversee the day-to-day running supported living services.
• Provide leadership and guidance to Support Workers and night staff
• Oversee support plans, risk assessments, safeguarding and case management.

Job Duties:

• Oversee the day-to-day running of a 24-hour supported accommodation project in Newtown and housing management across seven dispersed properties between Brecon and Welshpool.
• Manage and support a team of frontline staff, providing regular supervision, guidance, reflective practice and professional development.
• Monitor referrals, assessments, caseloads and support delivery, ensuring young people receive appropriate and timely assistance.
• Ensure support plans, risk assessments and case records are accurate, up to date and regularly reviewed.
• Promote trauma-informed, psychologically informed and person-centred approaches when supporting young people with complex needs.
• Oversee safeguarding concerns, risk management and multi‑agency referrals, working with relevant professionals to protect young people's wellbeing.
• Maintain service quality through file audits, monitoring performance, reviewing outcomes and ensuring contractual requirements are met.
• Build effective relationships with local authorities, housing providers, social services, mental health services, probation and other partner agencies.
• Manage staffing levels, rotas, annual leave, sickness absence, training and on-call cover as required.
• Monitor expenditure, authorise spending within agreed budgets and ensure financial and performance reports are completed accurately and on time.
• Ensure housing-related support and property management responsibilities are delivered effectively, maintaining safe and appropriate accommodation.
• Travel between Newtown, Brecon and Welshpool as required to oversee services and support effective delivery.

Person Specification:

Essential experience and knowledge

• Experience managing or supervising staff within a support, housing, care or similar setting.
• Experience supporting young people or individuals with complex needs, including mental health difficulties, substance misuse, trauma, offending behaviour or care experience.
• Good understanding of homelessness, supported accommodation and the challenges young people face when moving towards independent living.
• Knowledge of safeguarding, risk management and trauma-informed support.
• Experience working with external agencies and coordinating multi‑agency support.
• Ability to monitor service quality, maintain accurate records and meet reporting requirements.
• Understanding of budgets and resource management.
• Educated to Diploma level or equivalent (QCF Level 2 or 3).
• Full driving licence and access to a vehicle.

Skills and personal attributes:

• Strong leadership and communication skills, with the ability to motivate and develop a team.
• Compassionate, resilient and non-judgemental approach to supporting young people.
• Confident making sensitive decisions, managing risk and responding to challenging situations.
• Excellent organisation and time-management skills, with the ability to prioritise competing demands.
• Proactive approach to problem-solving and service improvement.
• Ability to work independently while collaborating effectively with colleagues and partner agencies.
• Flexible approach, including willingness to support frontline delivery when necessary.
• Commitment to reflective practice, professional development and high-quality, person-centred support.

What’s on offer?

• Generous annual leave, increasing with service, plus bank holidays and a wellbeing day.
• Enhanced pension scheme, with an 8% employer contribution after the qualifying period.
• Access to an internal wellbeing and counselling service.
• Regular supervision, reflective practice and ongoing training.
• Opportunities for career progression and professional development.
• Cycle to Work scheme, eye-care vouchers, Blue Light Card and charity worker discounts.
• Business mileage paid at 45p per mile.

The successful candidate will be subject to a Disclosure and Barring Service (DBS) check.

Please contact Nathan Jackson or Neelam Ismail on 02920 231 000.

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