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- Tasks: Drive sales by managing inquiries and generating new business through calls and emails.
- Company: Fast-growing building materials wholesale group with a supportive team.
- Benefits: £35,000 salary, 28 days holiday, birthday off, and company pension.
- Other info: No prior industry experience needed; we provide training and support.
- Why this job: Join a dynamic team and make a real impact in a growing business.
- Qualifications: Outbound sales experience and strong communication skills required.
Full-time, Permanent role
Location: RM20 3FN, Grays, Essex
Salary: £35,000
Monday to Friday, 8 am - 5 pm (You must arrive ready to start before doors open at 8:00 am sharp)
We’re looking for a commercially driven Sales Representative to help grow Insulation Wholesale by managing inbound enquiries effectively while actively generating new business through outbound sales activity. This is not a passive customer service role, and it is not suited to someone who wants to sit behind emails all day. We need someone who is confident on the phone, commercially aware, numerically capable, and motivated by ownership and performance. The right person will take responsibility for enquiries from first contact through to outcome while proactively identifying opportunities, reactivating old customers, and helping drive store revenue. You will initially work closely with the Head of Store, with the goal of becoming fully independent and trusted to confidently manage the day-to-day sales operation.
What You’ll Be Doing:
- Inbound Sales
- Responding to enquiries via phone, email, and live chat
- Preparing quotes accurately and efficiently
- Calculating insulation quantities from customer measurements
- Managing margins and pricing correctly
- Following up quotations proactively and consistently
- Handling pricing objections confidently
- Resolving customer issues directly and professionally
- Taking ownership of enquiries through to outcome.
- Contacting dormant and lapsed customer accounts
- Re-engaging customers who have stopped buying
- Cross-selling insulation products to customers from our other stores
- Making outbound cold and warm calls to generate new business
- Speaking with suppliers regarding availability, lead times, and orders.
What We’re Looking For:
- Previous outbound sales experience
- Confidence in making calls without being prompted
- Strong communication skills over the phone
- Good numerical ability and commercial awareness
- Confidence in discussing pricing and margins
- Strong work ethic and personal accountability
- Comfortable handling difficult customer conversations
- Self-motivated and proactive by nature
- Able to follow up persistently and professionally.
You do not need previous insulation or building materials experience to succeed in this role. We can train the right person on products, suppliers, pricing processes, quoting procedures, delivery scheduling, and our internal systems. What matters most is attitude, commercial instinct, confidence on the phone, and a willingness to take ownership and actively contribute to business growth.
This Role Is Not For You If:
- You prefer email communication over picking up the phone
- You avoid outbound calling
- You wait for customers to chase you
- You struggle with numbers, percentages, or calculations
- You are uncomfortable discussing pricing or negotiating
- You avoid difficult conversations with customers
- You need constant supervision to stay productive
- You are not naturally proactive with follow-up
- You are uncomfortable being accountable for commercial performance.
What We Offer:
- £35,000 salary
- 28 days holiday, including bank holidays
- Extra day off on your birthday
- Company pension
- Free on-site parking
- Structured onboarding and training
- Monday to Friday working - no weekends
- A direct, down-to-earth team within a fast-growing business.
We’re Building Materials Wholesale - a fast-growing group of specialist online stores supplying building materials across the UK. Insulation Wholesale is our dedicated insulation and drylining store, supplying trade customers, contractors, developers, and homeowners with a wide range of insulation products at competitive wholesale prices through an online-first model backed by a hands-on support team.
Sales Representative in West Thurrock employer: Building Materials Wholesale Limited
Contact Detail:
Building Materials Wholesale Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Representative in West Thurrock
✨Tip Number 1
Get comfortable with the phone! Since this role is all about making connections, practice your pitch and be ready to engage with potential customers. Remember, confidence is key!
✨Tip Number 2
Do your homework on the company and its products. Knowing what you're talking about will help you stand out during interviews and show that you're genuinely interested in contributing to the team.
✨Tip Number 3
Network like a pro! Reach out to current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our team and ready to take ownership of your career.
We think you need these skills to ace Sales Representative in West Thurrock
Some tips for your application 🫡
Be Yourself: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your enthusiasm for sales and your proactive nature.
Tailor Your Application: Make sure to customise your application to highlight your relevant experience in outbound sales. Mention specific examples of how you've successfully managed customer enquiries or generated new business.
Show Off Your Numbers Skills: Since we’re looking for someone with good numerical ability, don’t forget to mention any experience you have with calculations or managing pricing. It’ll help us see that you’re a great fit for the role!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important details about the role!
How to prepare for a job interview at Building Materials Wholesale Limited
✨Know Your Numbers
Brush up on your numerical skills before the interview. Since this role involves calculating insulation quantities and managing margins, being comfortable with numbers will show that you're ready to handle the responsibilities.
✨Practice Your Pitch
Prepare a short pitch about yourself and your sales experience. This is your chance to showcase your confidence on the phone and your ability to engage customers. Make sure you can articulate how you've successfully managed inquiries and generated new business in the past.
✨Research the Company
Familiarise yourself with Insulation Wholesale and their product offerings. Understanding their market position and competitors will help you demonstrate your commercial awareness during the interview, which is crucial for this role.
✨Prepare for Role-Play Scenarios
Expect to engage in role-play scenarios where you might have to handle customer objections or difficult conversations. Practising these situations will help you feel more confident and show the interviewers that you can take ownership of enquiries and resolve issues effectively.