At a Glance
- Tasks: Manage properties, support tenants, and ensure high standards of housing.
- Company: Join a dynamic team in Chester focused on community and tenant support.
- Benefits: Competitive pay at £23.36 per hour with a supportive work environment.
- Other info: Opportunity for professional growth in a varied and rewarding role.
- Why this job: Make a real difference in people's lives while developing your skills.
- Qualifications: Experience in housing or property management and strong communication skills.
The predicted salary is between 23.36 - 23.36 £ per hour.
Location: Chester
Working Hours: Monday-Friday, 9:00am-5:00pm
Job Type: Temporary - £23.36 Per hour
About the Role
We are looking for a proactive, reliable and people-focused Housing Officer to join our team based in Chester. The successful candidate will be responsible for managing a portfolio of properties and supporting tenants to maintain their tenancies, ensuring properties are well managed, compliant and maintained to a high standard. This is a varied role that requires excellent communication skills, good organisation and the ability to deal confidently with tenants, contractors and other professionals. Driving License is required.
Key Responsibilities
- Manage a portfolio of residential properties and tenancies.
- Act as the main point of contact for tenants, responding to queries and resolving issues promptly.
- Carry out regular property inspections and tenancy visits.
- Identify and report repairs, maintenance issues and health and safety concerns.
- Liaise with contractors and maintenance teams to ensure works are completed efficiently.
- Monitor rent accounts and work with tenants to address arrears or payment issues.
- Support with tenancy enforcement where required, following relevant policies and procedures.
- Manage tenancy changes, new tenancies, renewals and terminations.
- Ensure properties meet required standards and are safe, clean and appropriately maintained.
- Maintain accurate and up-to-date tenancy and property records.
- Deal professionally with complaints, anti-social behaviour and tenancy-related issues.
- Work closely with internal teams and external agencies where appropriate.
- Ensure all work is carried out in line with housing legislation, policies and procedures.
- Attend properties and meetings as required within the Chester area.
About You
- Experienced in housing, property management, tenancy management or a similar role.
- Confident dealing with people from a wide range of backgrounds.
- Able to handle difficult or sensitive situations professionally.
- Highly organised, with excellent attention to detail.
- A confident communicator, both verbally and in writing.
- Able to manage a busy workload and prioritise effectively.
- Proactive, reliable and able to work independently.
- Comfortable using IT systems and maintaining accurate records.
- Customer-focused with a professional and approachable manner.
If you are interested in the above position please give me a call.
Housing Officer in Chester employer: Building Careers Uk
As a leading construction and civil engineering contractor in Huyton, we pride ourselves on fostering a collaborative and innovative work culture that empowers our employees to excel. With competitive salaries and a comprehensive benefits package, we are committed to supporting your professional growth through ongoing training and development opportunities, ensuring you thrive in your role as a Senior Estimator. Join us to be part of a dynamic team dedicated to delivering high-quality residential developments and infrastructure projects while enjoying the stability of a strong pipeline of work.
