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- Tasks: Lead and oversee social housing projects, ensuring quality delivery and customer satisfaction.
- Company: A leading contractor focused on social housing refurbishment and community impact.
- Benefits: Competitive salary, company car, private healthcare, and generous holiday entitlement.
- Why this job: Make a real difference in communities while shaping operational performance.
- Qualifications: Experience in operations management within social housing and strong leadership skills.
- Other info: Join a values-driven team with opportunities for professional growth.
The predicted salary is between 43200 - 72000 £ per year.
Our client is a leading regional contractor specialising in social housing refurbishment, maintenance, and regeneration works. With a strong reputation for quality delivery, innovation, and community impact, they partner with local authorities and housing associations across the North of England to deliver sustainable improvement programmes. Their success is built on a people-first culture, where collaboration, accountability, and continuous improvement are central to their growth.
Our client is seeking an Operations Director to lead their delivery function across multiple social housing maintenance and refurbishment contracts, collectively valued at around £20 million. Based from Warrington, you will have overall responsibility for the Delivery team, including two Operational Leads, Contract Managers, and Site Managers working across five live projects in the Northwest. This is a key leadership role, requiring a commercially aware and delivery-focused professional who can drive performance, safety, and customer satisfaction while maintaining high standards of quality and compliance.
Responsibilities will include:
- Providing strategic leadership and operational oversight across all live contracts
- Managing and mentoring a team of Operational Leads, Contract Managers, and Site Managers
- Ensuring all projects are delivered safely, on time, and within budget
- Driving continuous improvement in quality, customer experience, and productivity
- Building strong relationships with clients, local authorities, and internal stakeholders
- Overseeing resource planning and workforce performance to ensure efficiency
- Working closely with commercial teams to support cost control and contract compliance
- Leading on health, safety, environmental, and sustainability initiatives
- Managing KPIs, reporting on project performance, and implementing improvement plans
- Supporting business growth and contributing to operational strategy and planning
- Promoting a positive, collaborative culture across delivery teams
What you will need to succeed:
- Proven experience as an Operations Director, Regional Manager, or Senior Contracts Manager within social housing, refurbishment, or planned maintenance
- Strong background managing large, multi-site delivery teams and contracts
- Exceptional leadership and people management skills
- Excellent understanding of social housing frameworks, client expectations, and compliance standards
- Commercially astute with the ability to balance quality, cost, and delivery targets
- Strong focus on health & safety, customer satisfaction, and performance excellence
- Ability to communicate effectively at all levels, both internally and externally
- Full UK driving licence and flexibility to travel between sites across the North West
This is an excellent opportunity to join a forward-thinking, values-driven contractor that is experiencing sustained growth across the North. You will play a pivotal role in shaping the operational performance of the business while leading a dedicated and experienced team. In return, you will receive:
- £Neg (depending on experience)
- Comprehensive executive package
- Company car or car allowance
- Private healthcare
- Performance-related bonus
- Generous holiday entitlement plus bank holidays
- Enhanced pension scheme
- Ongoing professional development and leadership support
You will be joining a progressive organisation that values integrity, teamwork, and accountability - offering the autonomy and influence to make a genuine impact on both business performance and the communities it serves.
If you are interested in this opportunity, then please get in touch today with our Commercial Specialist, Mark Harris.
Locations
Operations Director in Cheshire, Warrington employer: Building Careers UK
Contact Detail:
Building Careers UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Director in Cheshire, Warrington
✨Tip Number 1
Network like a pro! Reach out to your connections in the social housing sector and let them know you're on the lookout for an Operations Director role. You never know who might have the inside scoop on opportunities or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company thoroughly. Understand their projects, values, and recent news. This will help you tailor your responses and show that you're genuinely interested in their mission and culture.
✨Tip Number 3
Showcase your leadership skills during interviews. Share specific examples of how you've successfully managed teams and delivered projects in the past. Highlight your ability to drive performance and maintain high standards, as these are key for the Operations Director role.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage with us directly.
We think you need these skills to ace Operations Director in Cheshire, Warrington
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Operations Director role. Highlight your experience in social housing and refurbishment, and don’t forget to showcase your leadership skills. We want to see how you’ve driven performance and customer satisfaction in your previous roles!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this position. Share specific examples of your achievements and how they align with our values at StudySmarter. Remember, we love a good story!
Showcase Your Leadership Style: As an Operations Director, your leadership style is crucial. In your application, give us a glimpse into how you manage teams and drive continuous improvement. We’re looking for someone who can inspire and motivate others while maintaining high standards.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way to ensure your application gets the attention it deserves. Plus, you’ll find all the details you need about the role and our company culture there!
How to prepare for a job interview at Building Careers UK
✨Know Your Stuff
Make sure you thoroughly understand the social housing sector and the specific challenges it faces. Brush up on recent trends, regulations, and the company's past projects. This will help you demonstrate your expertise and show that you're genuinely interested in the role.
✨Showcase Your Leadership Skills
As an Operations Director, you'll need to lead a diverse team. Prepare examples of how you've successfully managed teams in the past, focusing on your leadership style, conflict resolution, and how you've driven performance and safety in previous roles.
✨Prepare for Scenario Questions
Expect questions that ask how you'd handle specific situations, such as managing a project that’s falling behind schedule or dealing with a difficult client. Think through these scenarios in advance and be ready to discuss your thought process and decision-making.
✨Build Rapport
During the interview, aim to build a connection with your interviewers. Ask insightful questions about their current projects and challenges. This not only shows your interest but also helps you gauge if the company culture aligns with your values.
