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- Tasks: Manage property allocations and assist in lettings across Liverpool, St Helens, and Warrington.
- Company: Join a dedicated social housing client focused on community impact and customer satisfaction.
- Benefits: Competitive salary of £31,650 and the chance to make a real difference in people's lives.
- Why this job: Thrive in a dynamic environment while building strong relationships and driving positive change.
- Qualifications: Strong project management skills and excellent customer service experience are essential.
- Other info: This is a temporary role for 3 months with flexible working hours.
The predicted salary is between 18900 - 18900 £ per year.
Allocation & Lettings Officer Employer: A Social Housing Client Location: St Helens Salary: £31,650 per annum Start: ASAP Job Type: Temporary – 3 months Our social housing client is seeking an Allocation & Lettings Officer to manage the allocation of properties and assist in the lettings process across Liverpool, St Helens, and Warrington. If you\’re someone who thrives in a dynamic environment and has strong project management skills, we\’d love to hear from you! Key Responsibilities: Manage and allocate properties efficiently while ensuring the best customer experience. Respond to and anticipate changing customer needs, providing tailored solutions. Contribute to business planning and the development of services to meet customer and business goals. Work collaboratively with colleagues, tenants, and external partners to build strong, positive relationships. Adhere to health and safety policies to deliver effective services and ensure a safe working environment. Essential Criteria: Strong project management skills with the ability to adapt to changing circumstances. Ability to engage with customers and colleagues effectively, using clear and direct communication. Demonstrated ability to work independently, prioritizing tasks efficiently to meet deadlines. Proven experience in delivering excellent customer service. Passionate, committed, and self-motivated to drive positive change. Excellent interpersonal skills with the ability to inspire and influence others. Flexible and willing to work hours that meet customer and business needs. Desirable Criteria: Knowledge of housing, including sheltered properties. Experience in a public-facing service environment. CIH Level 3 qualification or willingness to work towards it. Additional administration qualification (NVQ). Please call Danielle from Building Careers on 01695 556 800 / 07897 069 130 This position may not be for you, but feel free to call in for a quick chat so that we can find you more relevant work with some of our colleagues. Building Careers UK are specialists in Construction & Property recruitment. BCUK acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C\’s, Privacy Policy, and Disclaimers which can be found on our website. INDC JBRP1_UKTJ
Allocation & Lettings Officer employer: Building Careers UK
Contact Detail:
Building Careers UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Allocation & Lettings Officer
✨Tip Number 1
Familiarize yourself with the local housing market in Liverpool, St Helens, and Warrington. Understanding the specific needs and challenges of these areas will help you demonstrate your knowledge during the interview.
✨Tip Number 2
Highlight your project management skills by preparing examples of how you've successfully managed similar tasks in the past. Be ready to discuss how you adapted to changing circumstances and met deadlines.
✨Tip Number 3
Showcase your customer service experience by sharing specific instances where you went above and beyond to meet customer needs. This will illustrate your commitment to providing excellent service.
✨Tip Number 4
Network with professionals in the social housing sector. Engaging with colleagues and external partners can provide valuable insights and may even lead to referrals for the position.
We think you need these skills to ace Allocation & Lettings Officer
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Allocation & Lettings Officer position. Make sure you understand the key responsibilities and essential criteria, as this will help you tailor your application.
Highlight Relevant Experience: In your CV and cover letter, emphasize your project management skills and any previous experience in customer service or housing. Use specific examples to demonstrate how you've successfully managed similar tasks in the past.
Showcase Your Communication Skills: Since effective communication is crucial for this role, make sure to highlight your ability to engage with customers and colleagues. Provide examples of how you've used clear and direct communication to resolve issues or improve services.
Tailor Your Application: Customize your cover letter to reflect your passion for social housing and your commitment to delivering excellent customer service. Mention your willingness to adapt to changing circumstances and your motivation to drive positive change.
How to prepare for a job interview at Building Careers UK
✨Showcase Your Project Management Skills
Be prepared to discuss specific examples of how you've successfully managed projects in the past. Highlight your ability to adapt to changing circumstances and how you prioritize tasks to meet deadlines.
✨Demonstrate Customer Engagement
Since the role involves engaging with customers, think of instances where you've provided excellent customer service. Be ready to explain how you anticipate customer needs and offer tailored solutions.
✨Highlight Collaborative Experiences
This position requires working closely with colleagues and external partners. Share experiences that showcase your ability to build strong relationships and work collaboratively to achieve common goals.
✨Understand Health and Safety Policies
Familiarize yourself with health and safety policies relevant to the housing sector. Be prepared to discuss how you ensure a safe working environment while delivering effective services.
