At a Glance
- Tasks: Manage a housing scheme, ensuring safety and excellent customer service for residents.
- Company: Join a supportive organisation dedicated to resident wellbeing and community engagement.
- Benefits: Competitive pay, flexible hours, and opportunities for personal growth.
- Other info: Dynamic role with opportunities to engage with the community and support residents.
- Why this job: Make a real difference in people's lives while developing your skills in a rewarding environment.
- Qualifications: Experience in housing or customer service, with strong communication and organisational skills.
The predicted salary is between 30000 - 40000 £ per year.
Location: Hatfield
Salary: £16.58 Umbrella
Purpose of the Role
To manage the day-to-day operation of the housing scheme, providing a safe, well-maintained environment and excellent customer service. The Scheme Manager will support resident wellbeing, encourage independent living, and act as the main point of contact for residents and partners.
Key Responsibilities
- Build positive relationships with residents and provide day-to-day support.
- Conduct wellbeing checks and respond to resident concerns and safeguarding issues.
- Promote resident engagement and organise community activities.
- Ensure communal areas are safe, clean, secure, and well maintained.
- Carry out scheme inspections and report maintenance issues.
- Liaise with contractors, support agencies, healthcare professionals, and local authorities.
- Support new residents moving into the scheme.
- Maintain accurate records, reports, and housing management systems.
- Respond to enquiries and provide information on available support services.
Skills & Experience
- Experience in housing, supported housing, retirement living, social care, or customer service.
- Strong communication, organisational, and problem-solving skills.
- Knowledge of safeguarding and health & safety requirements.
- Ability to work independently and manage competing priorities.
- Competent IT skills and record-keeping experience.
Additional Requirements
- Enhanced DBS check.
- Flexibility to attend occasional evening events.
- Ability to travel between schemes where required.
Scheme Manager in Watford employer: Building Careers UK Ltd
As a Scheme Manager in Hatfield, you will be part of a supportive and community-focused organisation that prioritises resident wellbeing and independent living. Our work culture fosters collaboration and engagement, offering opportunities for professional growth and development while ensuring a safe and well-maintained environment for both staff and residents. Join us to make a meaningful impact in the lives of those we serve, all within a vibrant local community.
