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- Tasks: Coordinate repairs, manage schedules, and ensure high-quality maintenance services.
- Company: Join a supportive team in the social housing sector in St Helens.
- Benefits: Weekly pay at £16.55, with potential for temp-to-perm opportunities.
- Why this job: Make a real difference in people's lives by ensuring their homes are well-maintained.
- Qualifications: Strong planning skills and experience in admin or customer service roles.
- Other info: Ideal for those looking to gain experience in repairs and housing services.
The predicted salary is between 13 - 16 £ per hour.
Our Client are currently looking for a Repairs Planner/Scheduler to join our clients Social Housing Support Services team in St Helens Merseyside. This role is all about keeping their repairs service running smoothly day to day - coordinating the field workforce, managing schedules, and making sure customers receive a high-quality, reliable maintenance service that meets safety and compliance standards.
What you'll be doing:
- Managing the electronic scheduling system and planning daily workloads
- Communicating with operatives, managers, and customers to keep jobs on track
- Re-planning work due to absences, overruns, material delays, or emergencies
- Monitoring progress, timescales, and service quality
- Delivering excellent customer service at all times
What our client is looking for:
- Strong planning, organisation, and multitasking skills
- Experience in admin and customer-facing roles
- Confident communicator, comfortable working independently
- Repairs, maintenance, construction, or housing experience is ideal
- Knowledge of Orchard, DRS, or Agile365 is a bonus
This will be a weekly paid temp position for approx 12 weeks paid at 16.55 Umbrella, if you are interested please reply with your CV to INDC.
Repairs Planner in St. Helens employer: Building Careers UK Ltd
Contact Detail:
Building Careers UK Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Repairs Planner in St. Helens
✨Tip Number 1
Network like a pro! Reach out to people in the housing and repairs sector on LinkedIn or local meetups. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions related to planning and customer service. We recommend role-playing with a friend to boost your confidence and get comfortable with your responses.
✨Tip Number 3
Showcase your organisational skills! Bring examples of how you've managed schedules or coordinated teams in past roles. This will help you stand out as someone who can keep the repairs service running smoothly.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Repairs Planner in St. Helens
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your planning and organisation skills. We want to see how your experience aligns with the role of Repairs Planner, so don’t be shy about showcasing relevant admin or customer-facing roles you've had.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our client’s team. Mention your experience in repairs, maintenance, or housing, and how you can contribute to delivering excellent customer service.
Show Off Your Communication Skills: Since this role involves a lot of communication, make sure your application reflects your confident communication style. Whether it’s through your CV or cover letter, let us know how you’ve successfully communicated with teams or customers in the past.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our client’s team!
How to prepare for a job interview at Building Careers UK Ltd
✨Know Your Stuff
Make sure you understand the ins and outs of the repairs planning role. Familiarise yourself with scheduling systems like Orchard or DRS, and be ready to discuss how you would manage daily workloads and handle emergencies.
✨Show Off Your Communication Skills
Since this role involves a lot of communication with operatives, managers, and customers, practice articulating your thoughts clearly. Think of examples where you've successfully coordinated teams or resolved customer issues in the past.
✨Demonstrate Your Organisational Skills
Be prepared to talk about how you prioritise tasks and manage multiple responsibilities. Share specific instances where your planning and multitasking skills made a difference in your previous roles.
✨Customer Service is Key
Highlight your experience in delivering excellent customer service. Be ready to discuss how you ensure customer satisfaction and maintain service quality, especially in challenging situations.
