At a Glance
- Tasks: Manage leasehold services and support customers through various processes.
- Company: Join a dynamic team at Torus, making a difference in the community.
- Benefits: Competitive salary of £34,363 and opportunities for professional growth.
- Other info: Opportunity to travel and engage with various stakeholders.
- Why this job: Diverse role with no two days the same, impacting people's lives positively.
- Qualifications: Experience in housing IT systems and strong communication skills required.
The predicted salary is between 34363 - 34363 £ per year.
Location: St Helens but will require travel to other offices on occasion.
Salary: £34,363
About the Role
As a Leasehold Officer, you'll play a key role in delivering a high-quality, comprehensive service to Torus leaseholders, shared owners, Rent to Buy tenants, and freeholders. You'll manage a varied caseload, support customers through key processes, and ensure our statutory and contractual obligations are met. This is a diverse and rewarding role where no two days are the same - from managing Right to Buy applications to supporting shared ownership re-sales, arrears recovery, and leasehold queries.
What You'll Be Doing
- Manage Right to Buy (RTB) and Right to Acquire (RTA) applications through to completion, including eligibility checks and discount calculations.
- Act as the main point of contact for all leasehold management matters.
- Deliver an effective arrears recovery service, including enforcement action, court applications (MCOL/PCOL), and attending hearings when required.
- Provide full tenancy and property management for Rent to Buy customers - from viewings and sign-ups to Section 21 notices and tenancy support.
- Support Shared Owners with viewings, sign-ups, staircasing, and re-sales.
- Liaise with internal teams on major works, statutory consultation, service charge accuracy, and financial compliance.
- Work closely with Managing Agents on estate fees, ground rent, and management issues.
- Process leaseholder applications requiring consent and take action on breaches of lease.
- Attend First Tier Tribunal hearings when needed.
- Represent the Leasehold Team at new build site meetings and support defect reporting.
- Ensure void Rent to Buy properties are inspected, secure, and re-let within agreed timescales.
What We're Looking For
- Experience using housing-related IT systems.
- Strong numeracy, organisational skills, and the ability to work to performance targets.
- Excellent communication skills and confidence engaging with customers, colleagues, and external partners.
- Experience working with the public and managing your own workload effectively.
- Experience in leasehold management, arrears recovery, or RTB/RTA processing.
- A clean driving licence.
If you have the experience, leadership skills, and industry knowledge to successfully manage this role, we would love to hear from you.
Leasehold Officer in London employer: Building Careers UK Ltd
As an award-winning main contractor in Greater Manchester, our client offers a dynamic work environment that fosters innovation and collaboration. Employees benefit from a competitive salary and an excellent benefits package, alongside ample opportunities for professional growth within diverse sectors such as education and healthcare. The company's commitment to social value ensures that team members contribute to meaningful projects that positively impact the community.
StudySmarter Expert Advice🤫
We think this is how you could land Leasehold Officer in London
✨Get Involved with Local Real Estate Events
In the real estate game, networking is key! Attend local property expos, open houses or even community planning meetings. This is where you can meet industry professionals and get your name out there, plus you might hear about temporary roles before they're even advertised!
✨Check Out Property Management Companies
Temporary roles in real estate often pop up with property management companies, especially during busy seasons. Reach out directly to firms in your area to ask about short-term opportunities. Sometimes, a friendly face can get you in quicker than an application!
✨Leverage Social Media for Instant Opportunities
Get active on platforms like Instagram and Facebook, where real estate agents often post about temporary roles. Join local groups or follow real estate pages for the latest job posts and networking chances. You’ll be surprised how many gems you can find just by scrolling!
✨Apply Through Building Careers UK Ltd for a Kickstart!
Don’t forget to check out our site for temporary roles at Building Careers UK Ltd. We regularly list positions that you might miss elsewhere. It’s a great way to get started in the industry – who knows where it could lead you?
We think you need these skills to ace Leasehold Officer in London
Some tips for your application 🫡
Show Off Your Relevant Experience:When applying to Building Careers UK Ltd for a temporary role in real estate, make sure you highlight any relevant experience you’ve got. Whether it's internships, part-time roles, or even coursework related to property management or market analysis, we want to see how you've engaged with the industry. Specifics about your tasks and achievements can really make your application stand out.
Highlight Your Local Market Knowledge:For a position in real estate, it’s crucial to demonstrate your understanding of the local market. This could mean referencing any studies or projects you've done about property trends in the area or any relevant certifications. Let us know why you care about the local landscape, as this shows that you've got a genuine interest in the role.
Keep It Concise but Engaging:For a temporary role, we know there's often a lot to unpack. So make sure your CV is clear, concise, and packed with the most relevant info. Stick to bullet points and focus on achievements that directly tie back to what the role requires. We want to see what you can bring to the table quickly and efficiently.
Don’t Forget the Cover Letter:Although it’s a temporary gig, your cover letter is still super important. Use it to express your enthusiasm for working with Building Careers UK Ltd and what you hope to gain from this experience. Tell us how this opportunity fits into your career trajectory and why you're excited about the real estate sector specifically. Your passion could be your best asset!
How to prepare for a job interview at Building Careers UK Ltd
✨Know Your Market
In real estate, it’s crucial to have a solid understanding of the local market trends. Dive into recent sales data and property values in the area where Building Careers UK Ltd operates. Being able to talk knowledgeable about the market shows that you’re not just looking for any job, but that you're genuinely interested in the role and ready to contribute right away.
✨Brush Up on Negotiation Skills
As a temporary hire in real estate, you’ll likely deal with clients and other agents who want results quickly. We suggest preparing for some negotiation scenarios in the interview. Be ready to showcase your approach to client discussions and how you can find win-win situations—this is key for success in real estate and will set you apart from other candidates.
✨Showcase Your Flexibility
Since this is a temporary role, we want to emphasise showcasing your adaptability. Be prepared to discuss how you can hit the ground running and adjust to the fast-paced, ever-changing nature of the real estate sector. Highlight any past experiences where you had to think on your feet or manage multiple tasks simultaneously.
✨Prepare a Portfolio of Listings
Even though it's a temporary position, having a portfolio of properties or listings you’ve worked with can make a huge impact. Bring examples that highlight your marketing strategies, client interactions, or successful deals. This tangible evidence of your abilities in real estate will help make a memorable impression on Building Careers UK Ltd.
