Customer Care & Defects Manager – Multi-Development

Customer Care & Defects Manager – Multi-Development

Full-Time On-site
B

Building Careers UK Ltd is seeking an experienced Customer Care Manager for a residential contractor delivering new-build housing developments. You will oversee the aftercare function across multiple sites, handling customer enquiries, complaints and defects from handover through to resolution.

You will lead the aftercare team, coordinating with site, commercial and operations teams to ensure timely responses, quality remedial works and high customer satisfaction.

Customer Care & Defects Manager – Multi-Development employer: Building Careers UK Ltd

Our client is a leading civil engineering and highways contractor based in Stockport, offering a collaborative work culture and a strong focus on employee development. With a substantial forward order book and long-term framework contracts, employees benefit from exposure to major projects across the North West, competitive salaries, and excellent packages, making it an ideal environment for experienced professionals seeking meaningful career growth.

B

Contact Details:

Building Careers UK Ltd Recruitment Team