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- Tasks: Strengthen relationships with members and maximise their benefits in the building materials sector.
- Company: Join Builders' Merchants News, a leader in the building materials industry.
- Benefits: Competitive salary, pension scheme, 23 days holiday, and flexible working options.
- Other info: Dynamic role with opportunities for professional development and career advancement.
- Why this job: Make a real impact by enhancing member engagement and driving growth.
- Qualifications: Excellent communication skills and prior telesales experience required.
The predicted salary is between 30000 - 30000 £ per year.
Builders' Merchants News is seeking an Engagement Manager for their Coventry Office. This key role involves strengthening relationships with members to maximize their membership benefits in the building materials sector. The ideal candidate will possess excellent communication skills and prior telesales experience.
Responsibilities include:
- Maintaining member engagement
- Managing CRM updates
- Ensuring effective onboarding
The position offers a salary of circa £30,000 per annum, a contributory pension scheme, and 23 days holiday plus bank holidays, with a flexible working pattern.
Engagement Manager, Supplier & Service Growth in Coventry employer: Builders' Merchants News
Contact Detail:
Builders' Merchants News Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Engagement Manager, Supplier & Service Growth in Coventry
✨Tip Number 1
Network like a pro! Reach out to current or former employees in the building materials sector. They can give you insider info on the company culture and maybe even put in a good word for you.
✨Tip Number 2
Prepare for the interview by practising your communication skills. Since this role is all about strengthening relationships, be ready to showcase how you’ve successfully engaged with clients or members in the past.
✨Tip Number 3
Show off your telesales experience! Be ready to discuss specific examples of how you've used your skills to drive engagement and improve member satisfaction. Numbers and results speak volumes!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Engagement Manager, Supplier & Service Growth in Coventry
Some tips for your application 🫡
Show Off Your Communication Skills: Since this role is all about strengthening relationships, make sure your application highlights your excellent communication skills. Use clear and engaging language to demonstrate how you can connect with members and enhance their experience.
Telesales Experience is Key: If you've got prior telesales experience, flaunt it! Share specific examples of how you've successfully engaged customers over the phone. This will show us that you’re ready to hit the ground running in this role.
Be Detail-Oriented: We love candidates who pay attention to detail. When updating your CRM or managing member engagement, accuracy is crucial. Make sure your application reflects your ability to keep things organised and up-to-date.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Builders' Merchants News
✨Know Your Stuff
Before the interview, make sure you understand Builders' Merchants News and their role in the building materials sector. Familiarise yourself with their membership benefits and think about how you can enhance member engagement. This will show that you're genuinely interested and prepared.
✨Show Off Your Communication Skills
As an Engagement Manager, communication is key. Practice articulating your thoughts clearly and confidently. You might want to prepare examples from your previous telesales experience where you successfully engaged clients or resolved issues. This will demonstrate your ability to connect with members effectively.
✨Be Ready for CRM Talk
Since managing CRM updates is part of the job, brush up on your CRM knowledge. Be prepared to discuss any systems you've used in the past and how you've leveraged them to improve member relationships. If you have specific metrics or success stories, share those!
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the current challenges they face in member engagement or how they measure success in this role. This shows that you're thinking critically about the position and are eager to contribute positively.