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- Tasks: Be the friendly face of our store, helping customers with their plumbing needs.
- Company: Join a century-old independent builders' merchant with a strong community presence.
- Benefits: Enjoy a competitive salary, company pension, employee discounts, and on-site parking.
- Why this job: Gain valuable experience in retail while working in a supportive and dynamic environment.
- Qualifications: No prior experience needed; just bring your enthusiasm and willingness to learn!
- Other info: Flexible working hours with opportunities for career growth and development.
The predicted salary is between 18000 - 42000 £ per year.
16 May, 2025
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Our Client is an independent Owned builders’ merchant that has been supplying plumbing, building, heating and sanitaryware products for over 100 years.
They are looking for a dynamic, entrepreneurial person and offer great training and career development opportunities
Job Description
- As a Counter Sales Assistant you will be the first point of contact for our customers, providing expert advice and exceptional service. You will assist customers with their purchases, manage inventory, and ensure the sales counter operates efficiently.
- Greet customers, understand their needs, and provide knowledgeable assistance in selecting plumbing products.
- Process sales transactions accurately using our point-of-sale system, handle cash, credit, and debit card transactions.
- Maintain up-to-date knowledge of the products and services we offer, including new and existing inventory.
- Assist in managing stock levels, including receiving deliveries, stocking shelves, and conducting regular inventory checks.
- Ensure the sales counter and store are clean, organized, and well-presented, with products displayed attractively.
- Address customer inquiries, resolve complaints, and handle returns or exchanges efficiently and courteously.
- Work closely with the sales team and other departments to ensure a seamless customer experience
Experience
- Previous experience in retail, sales, or a customer service role, preferably within the plumbing or construction industry but not essential if willing to learn.
- Excellent communication and interpersonal skills.
- Proficiency in using point-of-sale systems and basic computer skills.
- Ability to lift and carry moderately heavy items and stand for extended periods.
- Friendly, approachable, reliable, and able to work effectively in a fast-paced environment.
Salary: Up to £30,000 depending on experience.
Working hours are: 7.30am to 17.00pm Monday to Friday and 08.00am to 12.00pm every third Saturday
Benefits: Company pension, employee discout, on-site parking, sick pay
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Counter Assistant- Buckhurst Hill, Essex employer: Builders' Merchants News
Contact Detail:
Builders' Merchants News Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Counter Assistant- Buckhurst Hill, Essex
✨Tip Number 1
Familiarise yourself with the plumbing and building products that the company offers. Knowing the basics about these products will help you engage with customers more effectively and demonstrate your enthusiasm for the role.
✨Tip Number 2
Practice your customer service skills by role-playing different scenarios. This will prepare you for handling inquiries, resolving complaints, and providing exceptional service at the sales counter.
✨Tip Number 3
Network with professionals in the plumbing and construction industry. Attend local trade shows or community events to meet potential colleagues and gain insights into the industry, which can be beneficial during your interview.
✨Tip Number 4
Show your willingness to learn by researching the latest trends and technologies in plumbing and building supplies. Being knowledgeable about new products can set you apart from other candidates and show your commitment to the role.
We think you need these skills to ace Counter Assistant- Buckhurst Hill, Essex
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Counter Assistant position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your relevant experience in retail or customer service. Emphasise any specific skills related to sales transactions, inventory management, and customer interaction.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention your willingness to learn about plumbing products and your ability to work in a fast-paced environment. Use specific examples from your past experiences to demonstrate your suitability.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Builders' Merchants News
✨Know Your Products
Familiarise yourself with the plumbing and building products that the company offers. Being able to discuss specific items and their uses will show your enthusiasm and readiness to assist customers effectively.
✨Demonstrate Customer Service Skills
Prepare examples from your past experiences where you provided excellent customer service. Highlight how you resolved issues or went above and beyond to meet customer needs, as this role heavily relies on interpersonal skills.
✨Practice Point-of-Sale Transactions
If you have experience with point-of-sale systems, be ready to discuss it. If not, consider familiarising yourself with basic transaction processes, as accuracy in handling sales is crucial for this position.
✨Show Enthusiasm for Learning
Express your willingness to learn about the plumbing and construction industry. The company values dynamic individuals, so demonstrating a proactive attitude towards training and development can set you apart.