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- Tasks: Support production teams with IT resources and solve technical issues in a fast-paced environment.
- Company: Join Builders Club, a global creative studio in London and New York, specialising in innovative media.
- Benefits: Enjoy competitive pay, flexible hours, and opportunities for professional growth.
- Why this job: Be a key player in a dynamic team, shaping the future of media production technology.
- Qualifications: Tech-savvy problem-solver with a passion for media production IT infrastructure.
- Other info: Collaborate across studios and gain diverse experience in a creative environment.
The predicted salary is between 30000 - 42000 ÂŁ per year.
Builders Club is looking for an enthusiastic and technically proficient Production IT Specialist / Systems Engineer to join our team. This role is crucial for ensuring the seamless interaction and reliability of our major IT systems within a fast-paced media production pipeline. If you have a solid grasp of how media production IT infrastructure works, a proactive desire to overcome obstacles, and a commitment to helping others, you’ll thrive here. You’ll be the first point of contact for our Production teams regarding IT resources and a core problem-solver for the studio.
Builders Club is part of a group of design companies called Forever. While you will be employed at Builders Club, at times your responsibilities will extend across the group. This will provide the opportunity to work within different studio environments and collaborate with members of the IT teams at the other Forever studios.
Company Description
Builders Club is a global creative studio based in London and New York. We specialize in creating forward-thinking moving images for brands, entertainment, and culture. Our team boasts combined experience in creative production, 3D animation, VFX, film direction, photography, and design, which allows us to deliver original campaigns from start to finish. We produce high‑end TV commercials, music videos, branded content, interactive, and audio‑visual experiences, embracing new technologies, authenticity, diversity, and sustainability.
Key Responsibilities
Production Support & Communication
- Serve as the primary IT point of contact for Production inquiries related to active or future projects, including resource needs for rendering, licenses, freelancers, and remote access.
- Maintain clear and excellent communication with Production teams (Producers, Coordinators, Artists) during technical issues and leading up to scheduled maintenance.
- Work with Production Managers to address deficiencies, enhancements, changes, and reliability of the production pipeline.
- Work with the Finance team (Accountants) and Studio Head of IT to manage IT purchases.
Core Systems Administration
- Account & Access Management: Provision, manage, and remove accounts for all necessary services (cloud, license subscriptions, etc.), including passwords, 2FA, cloud sharing, and single sign‑on (SSO) systems.
- Infrastructure Management: Maintain and administer higher‑level IT systems, including Active Directory (sites, forest, servers), Virtual Machine (VM) infrastructure, renderfarm servers, and storage servers to ensure reliable access across all studio locations.
- Networking: Maintain and administer local area networks (LAN), Wi‑Fi, and other internal networking infrastructure at each studio location.
- Purchasing: Quote and buy IT consumables (cables, accessories, archiving media) and software licenses. Collect and upload purchase receipts for IT expenditures.
- Render Management: Monitor and understand the Deadline render management system, identifying current and future capacity bottlenecks, utilization issues, and flagging the correct parties.
- Data & Archive: Provision new project synchronization jobs to ensure data is available in all required studio and cloud locations.
- Ensure projects are properly wrapped‑up after completion, final versions are added to the finals library, and jobs are correctly marked as \”ready to archive\” and managed in \”near‑line\” storage.
Workstation & Software Management
- Endpoint Management: Manage Mobile Device Management (MDM), software packages, and security update installations for macOS and Windows workstations.
- Evaluate and recommend new hardware technologies for desktop and laptop workstations.
- Software Licensing: Review, quote, purchase, install, update, and troubleshoot software tools. Manage and account for license numbers, requests, and shortfalls to prevent impact on active/future jobs.
Security & Automation
- Install and update required security software and patches. Help with security audits.
- Teach end‑users how to properly use end‑point security software and guide employees/freelancers to meet and exceed our basic security posture.
- Create and maintain tools and systems of automation to reduce repetitive work for all employees.
Candidate Profile
You’re a proactive problem‑solver with a positive attitude, always offering a path forward. You’re a forward thinker who plans ahead and can forecast the outcomes of current decisions. You operate with confidence and control within important IT systems. You have a solid grasp of the core concepts that make up a production pipeline: computers, storage, networking, accounts, and software. You’re a team player and ready to be part of a dedicated and skilled group of artists, project managers and IT staff.
Experience & Skills
Required Experience
- Server & Storage: NAS storage servers, SMB/NFS sharing & ACLs, Windows and Linux Command Line Interface (CLI), Active Directory, GPOs, Google Workspace
Useful Experience
- Endpoint Management: NinjaRMM, WDS, Moysle, or other MDM platforms.
Networking
- DNS, firewall rules, Ubiquiti, Fortigate, SonicWall.
Software & Collaboration Tools
- Google Workspace, Slack, Dropbox, AWS, 1Password, OneLogin.
- Thinkbox Deadline, GPU‑rendering, Redshift, Houdini & Cinema 4D administration.
Software Deployment
- Powershell, Windows & macOS software and package management.
Schedule & Commitment
While standard studio hours are set, the expectation exists that these hours may extend to support the critical needs of production deadlines. Requests for time in lieu will be addressed on a case‑by‑case basis through discussion with the Global or Studio Head(s) of IT. Roles and responsibilities are subject to change at management discretion.
Seniority level
- Entry level
Employment type
- Full‑time
Job function
- Information Technology
Industries
- Design Services
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London, England, United Kingdom
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Production IT Specialist / Systems Engineer employer: Builders Club
Contact Detail:
Builders Club Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Production IT Specialist / Systems Engineer
✨Tip Number 1
Network like a pro! Attend industry events, meetups, or online webinars related to media production and IT. The more people you know, the better your chances of landing that dream job at Builders Club.
✨Tip Number 2
Show off your skills! Create a portfolio showcasing your IT projects, especially those related to media production. This will give potential employers a taste of what you can bring to the table.
✨Tip Number 3
Be proactive in your job search! Don’t just wait for job postings; reach out directly to Builders Club or similar companies. Express your interest and ask about potential opportunities – it shows initiative!
✨Tip Number 4
Utilise our website for applications! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest openings and updates on what we’re looking for in candidates.
We think you need these skills to ace Production IT Specialist / Systems Engineer
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for IT and media production shine through. We want to see that you’re not just ticking boxes but genuinely excited about the role and what we do at Builders Club.
Tailor Your CV: Make sure your CV is tailored to highlight relevant experience and skills that match the job description. We love seeing how your background aligns with our needs, so don’t be shy about showcasing your technical prowess!
Be Clear and Concise: Keep your application clear and to the point. We appreciate straightforward communication, especially in a fast-paced environment like ours. Avoid jargon unless it’s necessary, and make sure your key points stand out.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Builders Club
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of media production IT infrastructure. Be ready to discuss specific technologies like NAS storage servers, Active Directory, and the Deadline render management system. Showing that you understand these systems will impress the interviewers.
✨Communicate Clearly
Since you'll be the first point of contact for Production teams, practice how you communicate technical issues in a clear and concise manner. Think about examples where you've successfully resolved problems and how you kept everyone informed during the process.
✨Show Your Problem-Solving Skills
Prepare to share instances where you've proactively tackled IT challenges. Highlight your ability to forecast outcomes and how you’ve contributed to improving processes in previous roles. This will demonstrate your proactive attitude and commitment to helping others.
✨Be Ready for Team Collaboration
As this role involves working with various teams across different studios, think of examples that showcase your teamwork skills. Discuss how you've collaborated with others in past projects and how you can bring that collaborative spirit to Builders Club.
