At a Glance
- Tasks: Support production teams with IT resources and solve technical issues in a fast-paced environment.
- Company: Join Builders Club, a global creative studio in London and New York, specialising in innovative media.
- Benefits: Full-time role with opportunities for growth and collaboration across multiple studios.
- Other info: Flexible hours to meet production needs and a chance to work with cutting-edge technologies.
- Why this job: Be the go-to IT expert in a dynamic media production setting and make a real impact.
- Qualifications: Proactive problem-solver with a solid understanding of production IT infrastructure.
Builders Club is looking for an enthusiastic and technically proficient Production IT Specialist / Systems Engineer to join our team. This role is crucial for ensuring the seamless interaction and reliability of our major IT systems within a fast-paced media production pipeline. If you have a solid grasp of how media production IT infrastructure works, a proactive desire to overcome obstacles, and a commitment to helping others, you’ll thrive here. You’ll be the first point of contact for our Production teams regarding IT resources and a core problem-solver for the studio.
Builders Club is part of a group of design companies called Forever. While you will be employed at Builders Club, at times your responsibilities will extend across the group. This will provide the opportunity to work within different studio environments and collaborate with members of the IT teams at the other Forever studios.
Company Description
Builders Club is a global creative studio based in London and New York. We specialize in creating forward-thinking moving images for brands, entertainment, and culture. Our team boasts combined experience in creative production, 3D animation, VFX, film direction, photography, and design, which allows us to deliver original campaigns from start to finish. We produce high‑end TV commercials, music videos, branded content, interactive, and audio‑visual experiences, embracing new technologies, authenticity, diversity, and sustainability.
Key Responsibilities
Production Support & Communication
- Serve as the primary IT point of contact for Production inquiries related to active or future projects, including resource needs for rendering, licenses, freelancers, and remote access.
- Maintain clear and excellent communication with Production teams (Producers, Coordinators, Artists) during technical issues and leading up to scheduled maintenance.
- Work with Production Managers to address deficiencies, enhancements, changes, and reliability of the production pipeline.
- Work with the Finance team (Accountants) and Studio Head of IT to manage IT purchases.
Core Systems Administration
- Account & Access Management: Provision, manage, and remove accounts for all necessary services (cloud, license subscriptions, etc.), including passwords, 2FA, cloud sharing, and single sign‑on (SSO) systems.
- Infrastructure Management: Maintain and administer higher‑level IT systems, including Active Directory (sites, forest, servers), Virtual Machine (VM) infrastructure, renderfarm servers, and storage servers to ensure reliable access across all studio locations.
- Networking: Maintain and administer local area networks (LAN), Wi‑Fi, and other internal networking infrastructure at each studio location.
- Purchasing: Quote and buy IT consumables (cables, accessories, archiving media) and software licenses. Collect and upload purchase receipts for IT expenditures.
- Render Management: Monitor and understand the Deadline render management system, identifying current and future capacity bottlenecks, utilization issues, and flagging the correct parties.
- Data & Archive: Provision new project synchronization jobs to ensure data is available in all required studio and cloud locations.
- Ensure projects are properly wrapped‑up after completion, final versions are added to the finals library, and jobs are correctly marked as "ready to archive" and managed in "near‑line" storage.
Workstation & Software Management
- Endpoint Management: Manage Mobile Device Management (MDM), software packages, and security update installations for macOS and Windows workstations.
- Evaluate and recommend new hardware technologies for desktop and laptop workstations.
- Software Licensing: Review, quote, purchase, install, update, and troubleshoot software tools. Manage and account for license numbers, requests, and shortfalls to prevent impact on active/future jobs.
Security & Automation
- Install and update required security software and patches. Help with security audits.
- Teach end‑users how to properly use end‑point security software and guide employees/freelancers to meet and exceed our basic security posture.
- Create and maintain tools and systems of automation to reduce repetitive work for all employees.
Candidate Profile
You’re a proactive problem‑solver with a positive attitude, always offering a path forward. You’re a forward thinker who plans ahead and can forecast the outcomes of current decisions. You operate with confidence and control within important IT systems. You have a solid grasp of the core concepts that make up a production pipeline: computers, storage, networking, accounts, and software. You’re a team player and ready to be part of a dedicated and skilled group of artists, project managers and IT staff.
Experience & Skills
Required Experience
- Server & Storage: NAS storage servers, SMB/NFS sharing & ACLs, Windows and Linux Command Line Interface (CLI), Active Directory, GPOs, Google Workspace
Useful Experience
- Endpoint Management: NinjaRMM, WDS, Moysle, or other MDM platforms.
Networking
- DNS, firewall rules, Ubiquiti, Fortigate, SonicWall.
Software & Collaboration Tools
- Google Workspace, Slack, Dropbox, AWS, 1Password, OneLogin.
- Thinkbox Deadline, GPU‑rendering, Redshift, Houdini & Cinema 4D administration.
Software Deployment
- Powershell, Windows & macOS software and package management.
Schedule & Commitment
While standard studio hours are set, the expectation exists that these hours may extend to support the critical needs of production deadlines. Requests for time in lieu will be addressed on a case‑by‑case basis through discussion with the Global or Studio Head(s) of IT. Roles and responsibilities are subject to change at management discretion.
Seniority level
- Entry level
Employment type
- Full‑time
Job function
- Information Technology
Industries
- Design Services
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London, England, United Kingdom
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Production IT Specialist / Systems Engineer employer: Builders Club
Join a global creative studio that values innovation and collaboration, offering a vibrant work culture in the heart of London. As a Media Production IT Specialist, you'll benefit from comprehensive training and growth opportunities, ensuring your skills are continuously developed in a supportive environment. Enjoy competitive compensation and the chance to work alongside talented professionals in a dynamic industry.
StudySmarter Expert Advice🤫
We think this is how you could land Production IT Specialist / Systems Engineer
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what Builders Club values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges Builders Club might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at Builders Club!
✨Direct Apply to Builders Club
Let's not forget to apply directly through the Builders Club website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace Production IT Specialist / Systems Engineer
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at Builders Club.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at Builders Club. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at Builders Club
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
