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- Tasks: Pick, pack, and prepare orders for dispatch in a fast-paced environment.
- Company: Join Builder Depot, a leading independent Builders Merchants in the UK.
- Benefits: Earn from £13 per hour with excellent training and career progression.
- Why this job: Be part of a friendly team and make a real impact on customer satisfaction.
- Qualifications: Forklift experience preferred; strong organisational and communication skills required.
- Other info: Enjoy a dynamic work environment with opportunities for growth.
The predicted salary is between 13 - 16 £ per hour.
Location: New Southgate, London (N11)
Department: Retail
Salary: From £13 per hour
Working Hours: 5 days per week (working every other Sunday with day in lieu)
Builder Depot is one of the leading independent Builders Merchants in the UK. We pride ourselves on providing excellent training and development opportunities for our employees, along with long-term career progression.
We are looking to recruit an experienced E-commerce Fulfilment Associate to join our friendly team based in our New Southgate Branch.
Key Responsibilities:- Accurately picking and packing orders from different sections of the store, ensuring all items are correctly picked and packed according to high standards.
- Ensuring orders are labeled correctly and ready for dispatch, with a focus on smooth operation and efficiency.
- Labeling and preparing orders for dispatch.
- Picking and preparing orders for customers to collect in-store.
- Updating stock records, dealing with stock issues, and using warehouse management systems to maintain accuracy.
- Handling order-related queries through Zendesk and managing customer returns.
- Processing customer returns and sample order requests.
- Carrying out daily manual handling tasks, including lifting up to 30kg.
- Ensuring stock levels are maintained in the department.
- Organising and preparing the sample orders for shipment, ensuring they are dispatched in a timely manner.
- Forklift experience is a plus.
- Ability to work in a fast-paced environment.
- Strong organisational and multitasking skills.
- Excellent verbal and written communication skills are necessary for internal collaboration and dealing with customer inquiries.
- Physically capable of safely lifting up to 30kg.
- Comfortable working with warehouse management systems.
E-commerce Fulfilment Associate(Forklift Experience) in London employer: Builder Depot Limited
Contact Detail:
Builder Depot Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land E-commerce Fulfilment Associate(Forklift Experience) in London
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Builder Depot. Understand their values and what they stand for. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! If you’ve got forklift experience, be ready to talk about it. Think of specific examples where you’ve used your skills effectively. We want to hear how you’ve tackled challenges in a fast-paced environment!
✨Tip Number 3
Show off your organisational skills! During the interview, highlight times when you’ve successfully managed multiple tasks or dealt with stock issues. This will demonstrate that you can handle the responsibilities of the E-commerce Fulfilment Associate role.
✨Tip Number 4
Don’t forget to ask questions! At the end of your interview, have a couple of thoughtful questions ready. This shows that you’re engaged and serious about the position. Plus, it’s a great way to find out if Builder Depot is the right fit for you!
We think you need these skills to ace E-commerce Fulfilment Associate(Forklift Experience) in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience, especially any forklift skills or e-commerce fulfilment roles. We want to see how your background fits with what we do at Builder Depot!
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Tell us why you’re excited about the E-commerce Fulfilment Associate role and how your skills can help our team. Keep it friendly and professional!
Show Off Your Communication Skills: Since you'll be dealing with customer queries and internal collaboration, make sure your written application reflects your excellent communication skills. Clear and concise language goes a long way!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Builder Depot Limited
✨Know Your Stuff
Make sure you understand the key responsibilities of the E-commerce Fulfilment Associate role. Familiarise yourself with picking and packing processes, stock management systems, and how to handle customer queries. This will show that you're genuinely interested and prepared.
✨Show Off Your Forklift Skills
If you have forklift experience, be ready to discuss it! Share specific examples of how you've used a forklift in previous roles, and highlight any safety protocols you followed. This could set you apart from other candidates.
✨Demonstrate Your Organisational Skills
Since the job requires strong organisational and multitasking skills, think of examples from your past work where you successfully managed multiple tasks at once. Be prepared to explain how you prioritised your workload and maintained accuracy under pressure.
✨Practice Your Communication
Excellent verbal and written communication is key for this role. Before the interview, practice answering common questions clearly and concisely. You might even want to role-play handling a customer query to showcase your problem-solving skills.