At a Glance
- Tasks: Convert leads into sales while providing top-notch customer support.
- Company: Join Builder Depot, a leading independent Builders Merchants in the UK.
- Benefits: Excellent training, career progression, and a supportive work environment.
- Other info: Work Tuesday to Saturday with flexible shifts and opportunities for growth.
- Why this job: Be part of a dynamic team and help customers with their projects.
- Qualifications: Sales experience and great communication skills are a plus.
The predicted salary is between 31500 - 38500 £ per year.
Builder Depot is one of the leading independent Builders Merchants in the UK.
We pride ourselves on providing excellent training and development opportunities for our employees, along with long‑term career progression.
We are looking for someone who is motivated by targets, confident on the phone, and thrives on converting leads into sales while maintaining an excellent customer experience.
We require someone that is available Tuesday to Saturday. Shift pattern is: Tuesday – Friday 9:00‑18:00 and Saturdays 7:00‑16:00.
- Roles and Responsibilities
- Sales: Take full ownership of inbound and outbound sample leads and proactively convert them into full-value orders.
The approach is to follow up on all sample requests, ensuring no opportunity is missed, including identifying upselling and cross‑selling opportunities across the full Builder Depot range.
Confidently guide customers through their project needs.
- Phone‑based sales and support to customers who have ordered a sample. Ensuring we are following up consistently to maximise conversion rates.
- Labeling and Dispatch Improvement: Working to improve our samples operational processes and offer, including packaging and dispatching.
- Customer Interactions: Handling sample order‑related queries through Zendesk and CRM.
- Manual Handling: Carrying out daily manual handling tasks, including lifting up to 30kg.
- Replenishing Stock: Ensuring samples stock levels are maintained in the department.
Person Specification
- Sales Experience: Previous experience in a sales environment is an advantage, particularly in the same or similar industry (Construction products, flooring, carpeting etc).
- Great
- Customer
Service: We approach sales in a non‑pushy friendly way, aiming to help the customer with their project and have them choose Builder Depot as their preferred supplier.
- Organizational Skills: You should be able to prioritise tasks effectively, ensuring deadlines are met even under pressure.
- Attention to detail: Attention to detail is critical to ensure the order is handled correctly.
- Communication Skills: Excellent verbal and written communication skills are necessary for internal collaboration and dealing with customer inquiries.
- IT Literacy: Comfort using computers and willingness to learn warehouse management systems.
- Physical Capability: Capable of handling manual tasks and lifting up to 30kg safely.
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Online Sales Advisor employer: Builder Depot Limited
As a leading independent Builders Merchant, we pride ourselves on fostering a supportive and dynamic work environment at our New Southgate branch. Our commitment to employee development is reflected in our excellent training programmes and clear career progression paths, ensuring that every team member can grow and thrive. Join us to be part of a collaborative team that values strong communication and customer service, all while enjoying the benefits of working in a vibrant community.
StudySmarter Expert Advice🤫
We think this is how you could land Online Sales Advisor
✨Leverage Your Network
In sales and business development, who you know can often be as important as what you know. Get involved with local networking events or industry meetups to connect with key players. Don't be shy—share your passion for the field and let folks know you're on the lookout for opportunities!
✨Show Your Skills Through Real-World Results
When targeting a full-time role like Online Sales Advisor at Builder Depot Limited, presenting tangible results from your previous sales experience can set you apart. Bring along case studies or examples of how you've closed deals or expanded accounts, and don't forget to showcase your problem-solving prowess. It’s all about quantifying your success!
✨Engage with Sales Communities
Dive deep into online sales communities, like Sales Hacker or LinkedIn groups dedicated to sales professionals. Engaging in discussions and sharing insights can boost your visibility and might just put you on the radar of hiring managers looking for fresh talent in business development.
✨Direct Applications Matter
While we all know the online application route, consider sending direct applications to companies you admire, including Builder Depot Limited. Tailor your message to explain why you’re drawn to them and how you can contribute as a Online Sales Advisor. Sometimes, a personal touch can grab attention faster than a generic application!
We think you need these skills to ace Online Sales Advisor
Some tips for your application 🫡
Show Off Those Sales Skills:In your CV and cover letter, highlight any previous sales or business development experience you have. Use numbers and examples to showcase your achievements – did you exceed sales targets or bring in new clients? Make those accomplishments shine!
Tailor Your Message for Builder Depot Limited:When writing your cover letter, make sure to tailor your message specifically for Builder Depot Limited. Show that you know the company’s mission and how your skills align with their goals in the sales landscape. This personalised touch will grab their attention!
Keep It Professional Yet Engaging:Sales is all about relationships, so while you want to maintain professionalism in your application, don’t be afraid to let your personality shine through. Engage the reader and demonstrate your enthusiastic approach to sales and business development!
Proof of Performance:Include any relevant certifications or training you’ve undertaken in sales or negotiation tactics. If you’ve attended workshops or courses, list these to showcase your commitment to professional development. This extra touch can set you apart from the competition!
How to prepare for a job interview at Builder Depot Limited
✨Know Your Sales Methodologies
Brush up on popular sales methodologies like SPIN Selling or Challenger Sales. Being able to discuss these techniques and how you've applied them will show Builder Depot Limited that you understand the role and can hit the ground running in the sales game.
✨Demonstrate Your Deal-Making Skills
Prepare to share stories from your past experiences where you closed deals, overcame objections, or started new client relationships. We want to show Builder Depot Limited that you’re not just about numbers but also about building lasting connections in business development.
✨Prepare for Role-Play Scenarios
In a full-time sales interview, don’t be surprised if they throw in a role-play exercise to test your pitching skills. Practising how you would pitch a product or handle an objection will help us shine in this simulation—think of it like a dress rehearsal for your future sales calls!
✨Align Your Goals with the Company’s Vision
Take a moment to reflect on how your career ambitions align with Builder Depot Limited’s objectives. When we articulate how our personal growth ties in with the company’s goals, it shows commitment and a genuine interest in contributing to their success.
