At a Glance
- Tasks: Lead and manage hard services operations in a prestigious shopping centre.
- Company: Join a high-profile retail destination in Stratford, East London.
- Benefits: Competitive salary, 10% bonus, and excellent career development opportunities.
- Other info: Dynamic environment with opportunities for continuous improvement and innovation.
- Why this job: Make a significant impact on asset performance and operational strategy.
- Qualifications: Proven Facilities Management experience and strong leadership skills required.
An exceptional opportunity has arisen for an experienced Senior Facilities Manager to join the Centre Management team at a prestigious shopping centre in Stratford, East London. This is a senior leadership position offering responsibility for the strategic and operational management of all hard services, contractor performance, compliance, sustainability initiatives, and budget control across a high-profile retail asset. The successful candidate will play a key role in maintaining the centre's premium standards while driving operational excellence, innovation, and continuous improvement.
As Senior Facilities Manager, you will:
- Lead and manage all hard services operations, ensuring exceptional service delivery across the asset
- Oversee Planned Preventative Maintenance (PPM) programmes and asset lifecycle planning
- Manage specialist contractors and service providers, driving performance and compliance
- Conduct regular site inspections and ensure high standards of workmanship and presentation
- Lead contract management, procurement activities, tender processes, and service level agreements
- Take ownership of health & safety compliance, CDM regulations, statutory obligations, and audit readiness
- Manage service charge budgets, forecasts, and operational expenditure
- Identify and implement cost-saving and efficiency initiatives without compromising service quality
- Drive sustainability programmes and environmental best practice initiatives
- Provide leadership, coaching, and support to the wider facilities team
- Build strong relationships with internal stakeholders, occupiers, contractors, and client representatives
- Contribute to the overall operational strategy and performance of the shopping centre
We are seeking a commercially focused and technically strong facilities professional with:
- Proven Facilities Management experience within a complex retail, shopping centre, or commercial property environment
- Experience operating at Senior Facilities Manager, Lead Facilities Manager, Principal Facilities Manager, or equivalent level
- Strong contractor management, procurement, and contract negotiation experience
- Excellent knowledge of health & safety legislation, statutory compliance, and risk management
- Demonstrable experience managing substantial budgets and delivering value-driven solutions
- Strong leadership, stakeholder engagement, and communication skills
- Sound technical knowledge of building services, hard services operations, and M&E systems
- Strong electrical engineering knowledge gained through hands-on experience and/or a recognised electrical qualification
- Experience managing electrical infrastructure, statutory electrical compliance, and specialist electrical contractors within a large commercial or retail environment
- A proactive approach to problem-solving and continuous improvement
Qualifications
Essential:
- NEBOSH or IOSH
- Recognised electrical qualification (City & Guilds, HNC/HND, NVQ, Degree, or equivalent) OR significant electrical engineering experience within a facilities management environment
- Strong understanding of statutory compliance and health & safety regulations
Desirable:
- Additional M&E qualifications
- Legionella awareness/training
- Professional memberships or relevant industry accreditations
Why Apply?
- Competitive salary package of £75,000–£95,000 DOE
- 10% annual performance bonus
- Opportunity to work within a high-profile retail destination
- Senior-level role with significant influence over asset performance and operational strategy
- Excellent career development opportunities within a dynamic and successful environment
To apply, please send your CV to: (url removed)
Senior Facilities Manager in Stratford employer: Build Space Group Ltd
Join a prestigious shopping centre in Stratford, East London, as a Senior Facilities Manager and enjoy a competitive salary package alongside a 10% annual performance bonus. Our dynamic work culture fosters innovation and operational excellence, providing you with exceptional career development opportunities while you lead a dedicated team in maintaining premium standards and driving sustainability initiatives.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Facilities Manager in Stratford
✨Network Like a Pro
Get out there and connect with people in the industry! Attend events, join relevant groups on LinkedIn, and don’t be shy about reaching out to current employees at companies you’re interested in. Building relationships can open doors that a CV just can’t.
✨Ace the Interview
Prepare for your interviews by researching the company and its culture. Think about how your experience aligns with their needs, especially in areas like contractor management and sustainability initiatives. Practice common interview questions and have your own questions ready to show your interest!
✨Showcase Your Achievements
When you get the chance to talk about your experience, focus on specific achievements that demonstrate your skills in facilities management. Use metrics where possible, like budget savings or improvements in service delivery, to really make your case stand out.
✨Apply Through Our Website
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our team and contributing to operational excellence in facilities management.
We think you need these skills to ace Senior Facilities Manager in Stratford
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the specific skills and experiences mentioned in the job description. Highlight your facilities management experience, especially in retail or commercial environments, to show us you’re the right fit for the Senior Facilities Manager role.
Showcase Your Achievements:Don’t just list your responsibilities; we want to see your achievements! Use quantifiable results to demonstrate how you’ve improved service delivery, managed budgets, or led successful projects in your previous roles.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about this role and how your background aligns with our needs. Be sure to mention any relevant qualifications like NEBOSH or electrical certifications.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen on joining our team!
How to prepare for a job interview at Build Space Group Ltd
✨Know Your Stuff
Make sure you brush up on your technical knowledge, especially around hard services operations and electrical systems. Be ready to discuss your experience managing substantial budgets and how you've driven compliance and performance in previous roles.
✨Showcase Your Leadership Skills
As a Senior Facilities Manager, you'll need to demonstrate strong leadership abilities. Prepare examples of how you've led teams, managed contractors, and built relationships with stakeholders. Highlight any coaching or mentoring experiences you've had.
✨Be Ready for Scenario Questions
Expect questions that put you in hypothetical situations related to health & safety compliance or budget management. Think through your problem-solving approach and be prepared to explain how you would handle challenges in a retail environment.
✨Research the Company and Centre
Familiarise yourself with the shopping centre's operations, sustainability initiatives, and any recent news. Showing that you understand their values and goals will help you stand out as a candidate who is genuinely interested in the role.
