At a Glance
- Tasks: Manage retail projects from agreement to store opening, ensuring smooth delivery and compliance.
- Company: Join a leading destination retail company with exciting growth plans.
- Benefits: Competitive salary, career development opportunities, and a dynamic work environment.
- Other info: Great opportunity for long-term career growth in a supportive team.
- Why this job: Be the key player in delivering vibrant retail spaces that enhance customer experiences.
- Qualifications: Experience in retail project management and strong communication skills are essential.
The predicted salary is between 51750 - 63250 £ per year.
We are working with a major destination retail and mixed-use asset seeking an experienced Retail Project Manager to join their centre management team in West London. This role sits within the Retail Delivery function and is responsible for managing the coordination, communication, compliance and delivery of retail units from agreement stage through to tenant fit-out and store opening.
The successful candidate will act as the key interface between tenants, consultants, leasing, construction, development and centre management teams to ensure units are delivered on programme, compliant and ready for trade.
Key Responsibilities
- Manage retail delivery projects from pre-handover through to tenant opening
- Produce and maintain detailed project delivery programmes
- Ensure all key retail delivery milestones are achieved and documented
- Coordinate communication between leasing, development, construction and operational teams
- Manage tenant and consultant relationships throughout the fit-out process
- Oversee change control procedures and monitor associated cost requests
- Ensure Agreement for Lease obligations are fully captured and delivered
- Work closely with design teams to ensure tenant designs align with programme and landlord requirements
- Manage tenant access and unit handover procedures
- Ensure all snagging and close-out items are completed efficiently
- Maintain compliance with CDM, Health & Safety and landlord fit-out requirements
- Monitor tenant contractor compliance with site rules and landlord constraints
- Ensure statutory approvals and consent-to-trade obligations are achieved
- Oversee commissioning and fit-out compliance processes
- Support energy performance and sustainability compliance
- Capture lessons learned and support continuous improvement initiatives
Candidate Requirements
- Proven experience delivering retail, shopping centre or commercial fit-out projects
- Strong understanding of landlord/tenant delivery processes
- Experience managing multiple stakeholder groups simultaneously
- Knowledge of Agreements for Lease and tenant coordination
- Strong project programming and reporting capabilities
- Understanding of CDM regulations and construction compliance
- Experience within live operational environments preferred
- Excellent communication and organisational skills
- Ability to manage fast-paced delivery programmes with multiple concurrent projects
This is a great opportunity to join a well-established company with a strong pipeline of work and genuine long-term growth plans. If you are an established Retail Project Manager looking for a new opportunity, please get in touch with Tony Ward.
Retail Project Manager - West London employer: Build Space Group Ltd
Build Space is an exceptional employer, offering a dynamic work environment where quality and delivery are paramount. With a strong focus on employee growth, you will have the opportunity to work on prestigious projects across various sectors, including Industrial & Logistics and Sports & Leisure, while enjoying the flexibility of hybrid working arrangements. Join a team that values your expertise and fosters a culture of collaboration and excellence.
StudySmarter Expert Advice🤫
We think this is how you could land Retail Project Manager - West London
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like Build Space Group Ltd, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like Build Space Group Ltd!
We think you need these skills to ace Retail Project Manager - West London
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at Build Space Group Ltd, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at Build Space Group Ltd and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show Build Space Group Ltd that you’re ready to jump in and contribute right away!
How to prepare for a job interview at Build Space Group Ltd
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
