At a Glance
- Tasks: Liaise with tenants and contractors, ensuring smooth communication during property maintenance.
- Company: Build Recruitment, a leading specialist in the built environment sector.
- Benefits: Company van provided, temp to perm contract, and opportunities for career growth.
- Other info: Join a dynamic team with a focus on quality and community engagement.
- Why this job: Make a difference in residents' lives while gaining valuable experience in property management.
- Qualifications: Experience in property maintenance and customer service is essential.
The predicted salary is between 30000 - 40000 £ per year.
Build Recruitment provides specialist recruitment services, supplying quality candidates on a temporary or permanent basis to leading organisations throughout the built environment from executive to operative level. With offices in London, Manchester and the Southwest, we specialise in Housing, Construction, Facilities Management, Property, Surveying, Health.
Our client is looking for a Resident Liaison Officer covering Swindon. The ideal candidate will have experience in property maintenance and customer service, liaising with tenants and the workforce on site while works are being completed. This role comes with a van and the contract will initially run for 3 months before going permanent. Experience within the housing sector and retrofit is advantageous.
Day to Day:
- Site visits liaising with tenants and contractors
- Assisting with the selection of products for installation works
- Sending out email and letter correspondence
- Dealing with customers face to face and over the phone
- Dealing with complaints
- Attending site meetings for programme updates with contractors
Requirements (Skills):
Resident Liaison Ofiicer in Swindon employer: Build Recruitment
Build Recruitment is an excellent employer, offering a supportive work culture that values collaboration and professional growth. As a Resident Liaison Officer in Swindon, you will benefit from a company that prioritises employee development, provides a company van, and fosters a dynamic environment where your contributions directly impact the community. With opportunities for permanent placement and a focus on the housing sector, this role is perfect for those seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Resident Liaison Ofiicer in Swindon
✨Tip Number 1
Network like a pro! Reach out to your contacts in the housing and construction sectors. We all know that sometimes it’s not just what you know, but who you know that can help you land that Resident Liaison Officer role.
✨Tip Number 2
Prepare for those face-to-face interactions! Brush up on your customer service skills and be ready to handle complaints with grace. We want you to shine when you meet potential employers or clients.
✨Tip Number 3
Show off your property maintenance experience! When chatting with recruiters or during interviews, highlight specific examples of how you've successfully liaised with tenants and contractors in the past. We love a good story!
✨Tip Number 4
Don’t forget to apply through our website! It’s super easy and ensures your application gets seen by the right people. We’re here to help you every step of the way in landing that temp-to-perm gig!
We think you need these skills to ace Resident Liaison Ofiicer in Swindon
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Resident Liaison Officer role. Highlight your experience in property maintenance and customer service, as these are key for this position. We want to see how your skills match what our client is looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the role. Mention your experience with tenants and contractors, and how you handle complaints effectively. Let us know why you’re excited about this opportunity!
Showcase Relevant Experience:When filling out your application, make sure to showcase any relevant experience in the housing sector or retrofit projects. This will help us understand your background better and how you can contribute to the team.
Apply Through Our Website:Don’t forget to apply through our website! It’s the easiest way for us to receive your application and keep track of it. Plus, it shows you’re serious about joining our team. We can’t wait to hear from you!
How to prepare for a job interview at Build Recruitment
✨Know Your Stuff
Make sure you brush up on your knowledge of property maintenance and customer service. Familiarise yourself with common issues tenants face and how to resolve them. This will show the interviewers that you’re not just a good communicator, but also someone who understands the technical side of the role.
✨Showcase Your Communication Skills
As a Resident Liaison Officer, you'll be dealing with tenants and contractors regularly. Prepare examples of how you've successfully communicated in past roles, especially in tricky situations. Practising these scenarios can help you articulate your experience clearly during the interview.
✨Be Ready for Role-Play
Expect some role-play scenarios where you might have to handle a tenant complaint or explain a project update. Practise these types of interactions beforehand so you can demonstrate your problem-solving skills and customer service approach effectively.
✨Ask Insightful Questions
Prepare thoughtful questions about the company’s projects and their approach to tenant relations. This shows your genuine interest in the role and helps you gauge if the company culture aligns with your values. Plus, it gives you a chance to shine!
