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- Tasks: Support residents during refurbishment and maintenance works, ensuring clear communication and positive relationships.
- Company: Build Recruitment, a specialist in the built environment with a supportive team culture.
- Benefits: Enjoy hybrid working, flexible hours, and a competitive salary for a great work-life balance.
- Other info: Part-time role with 20-30 hours per week and excellent career growth opportunities.
- Why this job: Make a real difference in residents' lives while developing your communication and organisational skills.
- Qualifications: Experience in customer-facing roles and strong interpersonal skills are essential.
St Austell
Part-Time
Hybrid Working Available
Start Date: End of June
About Us: Build Recruitment provides specialist recruitment services, supplying quality candidates on a temporary or permanent basis to leading organisations throughout the built environment – from executive to operative level. With offices in London, Manchester and the Southwest, we specialise in Housing, Construction, Facilities Management, Property, Surveying, Health & Safety and Sales.
Day to Day: Working closely with the site team to support the delivery of refurbishment and maintenance works within occupied properties across the St Austell area. The successful candidate will act as the key point of contact for residents, ensuring they are fully informed throughout the works process. Duties will include communicating programme updates, arranging access appointments, handling resident queries and concerns, and maintaining positive relationships between tenants, contractors and site teams.
This is a part-time position offering between 20–30 hours per week, with hybrid working and flexible working hours available.
Requirements (Skills & Qualifications):
- Previous experience within a Resident Liaison Officer, Tenant Liaison Officer or customer-facing role
- Excellent communication and interpersonal skills
- Ability to build strong relationships with residents, site teams and clients
- Experience working within housing, maintenance, construction or refurbishment environments is desirable
- Highly organised with strong administrative skills
- Confident handling resident queries and resolving issues professionally
- Ability to work independently and as part of a wider team
- Strong IT skills including Microsoft Office
- Full UK Driving Licence preferred
Benefits:
- Hybrid working available
- Flexible working hours
- Part-time opportunity offering work-life balance
- Supportive team environment
- Competitive salary package
Please apply or contact Kirsty Rutlidge at Build Recruitment for further details.
Resident Liaison Officer in St Austell employer: Build Recruitment
Contact Detail:
Build Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Resident Liaison Officer in St Austell
✨Tip Number 1
Network like a pro! Reach out to your connections in the housing and construction sectors. We all know that sometimes it’s not just what you know, but who you know that can help you land that Resident Liaison Officer role.
✨Tip Number 2
Prepare for those interviews by practising common questions related to resident liaison. We suggest role-playing with a friend or using online resources to get comfortable with your responses. Confidence is key!
✨Tip Number 3
Showcase your communication skills! During interviews, share examples of how you've successfully handled resident queries or built relationships in previous roles. We want to see that you can keep everyone informed and happy.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always on the lookout for passionate candidates like you to join our supportive team.
We think you need these skills to ace Resident Liaison Officer in St Austell
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Resident Liaison Officer role. Highlight your relevant experience in customer-facing roles and any specific skills that match the job description. We want to see how you fit into our team!
Show Off Your Communication Skills: Since this role is all about keeping residents informed and happy, make sure to showcase your excellent communication skills. Use clear and concise language in your application to demonstrate how you can effectively engage with residents and site teams.
Highlight Your Organisational Skills: Being organised is key in this role, so don’t forget to mention your strong administrative skills. Share examples of how you've managed multiple tasks or projects in the past, as this will show us you can handle the demands of the job.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates regarding your application status!
How to prepare for a job interview at Build Recruitment
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Resident Liaison Officer. Familiarise yourself with the day-to-day tasks mentioned in the job description, like communicating with residents and managing queries. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Showcase Your Communication Skills
As a Resident Liaison Officer, excellent communication is key. Prepare examples from your past experiences where you've successfully handled resident queries or maintained positive relationships. Practising these scenarios can help you articulate your skills clearly during the interview.
✨Highlight Your Organisational Skills
Being highly organised is crucial for this role. Think of specific instances where your organisational skills made a difference, whether it was managing appointments or coordinating with site teams. Be ready to discuss how you keep track of multiple tasks and ensure everything runs smoothly.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the company culture, team dynamics, and how they support their Resident Liaison Officers. This not only shows your interest but also helps you gauge if the company is the right fit for you.