At a Glance
- Tasks: Welcome visitors and support daily operations in a busy facilities environment.
- Company: Join a dynamic team focused on exceptional customer service.
- Benefits: Earn Β£16.00 per hour with immediate start and full-time hours.
- Why this job: Make a difference by providing top-notch service and support.
- Qualifications: Strong communication skills and a passion for customer service.
- Other info: Great opportunity to develop your skills in a professional setting.
The predicted salary is between 13 - 16 Β£ per hour.
We are currently seeking a professional and customer-focused Facilities Assistant to support day-to-day operations within a busy facilities environment. The ideal candidate will deliver high-quality customer service, provide reception and guest support, and assist with general administrative and facilities tasks.
Key Responsibilities
- Deliver a warm, professional welcome to all visitors, guests, and staff.
- Provide front-of-house, reception, and customer service support to a high standard.
- Handle telephone and email enquiries efficiently and professionally.
- Support general facilities operations, including room bookings, access requests, and coordination of on-site services.
- Carry out basic administrative and data entry tasks as needed.
- Work closely with the facilities team to ensure smooth daily operations.
Person Specification
- Excellent telephone and email communication skills with a polite, confident manner.
- Strong computer literacy; data entry experience preferable.
- A genuine passion for delivering exceptional customer service.
- Previous experience in Facilities Management or a customer service/reception role within an FM setting.
- Professional, organised, and able to multitask in a busy environment.
Additional Information
- Β£16.00 per hour PAYE
- Immediate start available
- Full-time on-site role in Slough
Faciltiites assistant in Slough employer: Build Recruitment
Contact Detail:
Build Recruitment Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Faciltiites assistant in Slough
β¨Tip Number 1
Make sure you research the company before your interview. Knowing their values and how they operate will help you tailor your responses and show that you're genuinely interested in the role.
β¨Tip Number 2
Practice your customer service skills! Since this role is all about delivering a warm welcome and handling enquiries, think of scenarios you might face and how you'd respond to them.
β¨Tip Number 3
Network with current or former employees if you can. They can give you insider tips on what the company values most in a Facilities Assistant and how to stand out during the hiring process.
β¨Tip Number 4
Don't forget to apply through our website! Itβs the best way to ensure your application gets seen by the right people and shows you're serious about joining the team.
We think you need these skills to ace Faciltiites assistant in Slough
Some tips for your application π«‘
Show Your Customer Service Skills: Make sure to highlight your experience in delivering top-notch customer service. We want to see how youβve made visitors feel welcome and supported in previous roles, so share those stories!
Be Clear and Concise: When writing your application, keep it straightforward. We appreciate clarity, so avoid jargon and get straight to the point about your skills and experiences that match the role.
Tailor Your Application: Donβt just send a generic application! We love when candidates take the time to tailor their CV and cover letter to our Facilities Assistant role. Mention specific responsibilities from the job description that youβre excited about.
Apply Through Our Website: We encourage you to apply directly through our website. Itβs the best way for us to receive your application and ensures you donβt miss out on any important updates from us!
How to prepare for a job interview at Build Recruitment
β¨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Facilities Assistant. Familiarise yourself with tasks like handling enquiries, managing room bookings, and providing top-notch customer service. This will help you demonstrate your knowledge and enthusiasm for the role.
β¨Showcase Your Customer Service Skills
Since this role is all about delivering exceptional customer service, prepare examples from your past experiences where you've gone above and beyond for customers. Think about how you can convey your polite and confident communication style during the interview.
β¨Practice Common Interview Questions
Anticipate questions related to facilities management and customer service. Prepare answers that highlight your relevant experience and skills, especially in busy environments. Practising these responses will help you feel more confident and articulate during the actual interview.
β¨Dress Professionally and Be Punctual
First impressions matter! Dress smartly to reflect the professional environment you'll be working in. Also, plan to arrive early for your interview to show that you're organised and respect the interviewer's time.