At a Glance
- Tasks: Lead a major university contract, managing teams and ensuring exceptional service delivery.
- Company: Respected building services provider with a focus on growth and client satisfaction.
- Benefits: £62,000 salary, company vehicle, 33 days leave, and ongoing training.
- Other info: Join a dynamic team with excellent career development opportunities.
- Why this job: Make a real impact in a strategic role with autonomy and influence.
- Qualifications: 5 years' experience in contract management and strong leadership skills.
An established and highly respected building services provider is looking to appoint an experienced Senior Contract Manager to lead a major university contract based in Cardiff. This is a senior leadership position offering full operational and commercial responsibility across a large, technically complex estate, managing engineering teams, subcontractors, client relationships and contract performance. If you thrive in a client-facing environment, enjoy leading high-performing teams and want genuine autonomy to influence service delivery and contract success, we’d love to hear from you.
The Opportunity
As Senior Contract Manager, you will act as the primary operational lead for the contract, ensuring exceptional service delivery whilst maintaining profitability, compliance and customer satisfaction. You will take ownership of:
- Full P&L responsibility across the contract
- Managing multi-disciplined engineering and maintenance teams
- Building and developing strong client relationships
- Delivering planned, reactive and minor works programmes
- Driving contract performance, efficiencies and continuous improvement
- Managing subcontractor performance and governance
- Supporting contract renewals and business growth opportunities
- Leading operational, financial and service performance reporting
- Ensuring compliance with all statutory, client and company requirements
This role offers significant visibility within both the client organisation and the wider business, making it an excellent opportunity for an ambitious Contract Manager looking to step into a larger, more strategic position.
What We’re Looking For
We are keen to speak with candidates who have experience within:
- Hard FM
- Building Services
- Technical Facilities Management
- Critical Environments
- Healthcare, Education, Commercial or Large Public Sector Estates
You will ideally possess:
- 5 years’ Contract Management experience
- Strong commercial awareness and P&L management experience
- Experience managing large maintenance contracts
- Leadership experience managing engineering teams and subcontractors
- Excellent client relationship and stakeholder management skills
- Strong knowledge of compliance, health & safety and statutory regulations
- IOSH Managing Safely or NEBOSH qualification
- Technical or engineering qualification (Level 4 or equivalent preferred)
Salary & Benefits
- £62,000 Basic Salary
- Company Vehicle & Fuel Card
- Company Phone
- 33 Days Annual Leave (Including Bank Holidays)
- Increased Holiday Entitlement with Service
- 5.7% Employer Pension Contribution
- Company Sick Pay Scheme
- Birthday Voucher
- Perkbox Benefits Platform
- £750 Employee Referral Scheme
- Free On-Site Parking
- Regular Company Social Events
- Ongoing Training & Career Development
Why Apply?
This is a rare opportunity to join a growing and ambitious organisation where you’ll have genuine influence over contract performance, client relationships and team development. You’ll be trusted to lead from the front, make key operational decisions and play a major role in the continued success of a flagship university contract.
Apply Now
If you’re currently working as a Senior Contract Manager, Contract Manager, Facilities Manager, Operations Manager, Engineering Manager or Building Services Manager and are looking for your next challenge in Cardiff, we’d like to hear from you. Apply today for a confidential discussion.
Senior Contract Manager – Hard FM employer: Build Recruitment
Join a leading building services provider in Cardiff, where you will enjoy a supportive work culture that prioritises employee growth and development. With a competitive salary of £62,000, a company vehicle, and excellent benefits including 33 days of annual leave and ongoing training opportunities, this role offers the chance to lead a prestigious university contract while making a significant impact on service delivery and client relationships.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Contract Manager – Hard FM
✨Join Construction Networks
Get yourself involved in local construction networks or industry events. They often have job boards, and networking can lead to unadvertised positions. Plus, it’s a great way to meet potential future colleagues!
✨Show Off Your Skills on Site
If you’ve done any hands-on work, whether it's through internships or personal projects, make sure you can showcase it. Consider volunteering for local construction projects or getting involved in community build days; it’s a solid way to demonstrate your skills and build connections.
✨Utilise Construction Job Sites
Don't just rely on the big job boards. Look at niche construction job sites—many companies prioritise these for full-time roles. Apply through these sites, but don’t forget to reach out directly to companies you admire, like Build Recruitment, to express your interest!
✨Tailor Your Application for Full-Time Roles
Make your application stand out by tailoring it specifically for full-time positions. Highlight how your previous projects align with the company's work. At StudySmarter, we encourage you to demonstrate your commitment and long-term interest in the industry when applying for roles like Senior Contract Manager – Hard FM at Build Recruitment.
We think you need these skills to ace Senior Contract Manager – Hard FM
Some tips for your application 🫡
Showcase Your Relevant Experience:In the construction industry, it's essential to highlight any hands-on experience you have. Whether it’s past projects you've worked on or specific roles you've held, make sure your CV emphasises your practical skills and contributions to construction sites.
Include Certifications and Qualifications:Don’t forget to list any certifications relevant to construction, like CSCS cards or other safety qualifications. These can really set you apart from other candidates and show that you’re serious about health and safety on-site.
Tailor Your Cover Letter to Construction:When writing your cover letter for a construction role, focus on your problem-solving capabilities and teamwork. Construction relies heavily on collaboration, so mention how you’ve worked successfully with others to complete projects on time and within budget.
Adapt Your CV Format to the Field:Ensure your CV is clear and easy to read, with sections dedicated to skills such as project management, technical abilities, and site supervision. Construction roles often require a blend of technical know-how and soft skills, so make sure both are highlighted effectively.
How to prepare for a job interview at Build Recruitment
✨Brush Up on Technical Knowledge
For a construction role, it's crucial we have a solid grasp of industry standards, safety protocols, and specific tools used on-site. Make sure you're familiar with relevant regulations and can talk confidently about them, as these often come up in interviews.
✨Showcase Your Projects
Since this is a full-time position, be ready to discuss any previous construction projects you've worked on. Bring a portfolio or have detailed descriptions that highlight your role, the challenges you faced, and how you overcame them—this’ll show you’re not just book-smart but also practically savvy.
✨Understand the Team Dynamics
Construction is all about teamwork, so prepare to discuss how you interact with different stakeholders like architects, engineers, and contractors. Maybe think of examples from past experiences to illustrate your ability to communicate and collaborate effectively.
✨Prepare for On-the-Spot Problem Solving
Be ready for some practical questions or scenarios where you'll need to demonstrate your problem-solving skills. Interviewers might present you with a hypothetical construction issue to solve, so practice articulating your thought process clearly and logically—this could really set you apart!
