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- Tasks: Coordinate repair work orders and ensure timely updates for a busy maintenance team.
- Company: Build Recruitment, a specialist in the built environment with a focus on quality candidates.
- Benefits: Gain valuable experience in a dynamic team and enhance your organisational skills.
- Why this job: Join a customer-focused team and make a real difference in property maintenance.
- Qualifications: Experience in scheduling or coordination, strong communication, and organisational skills.
- Other info: Opportunity for career growth in a supportive environment.
The predicted salary is between 30000 - 42000 £ per year.
I am looking for a Scheduler to join a busy repairs and maintenance team in North Cornwall. The Scheduler will be responsible for ensuring works orders and appointments are raised, appointed and attended. The successful candidate will work with the team in supporting the delivery of a customer orientated repair service.
Duties of the role:
- Coordinate and manage repair work orders using a housing management system, ensuring accuracy and timely updates.
- Maintain effective communication with internal teams, residents, and external contractors.
- Monitor KPIs such as job completion rates and customer satisfaction, escalating issues when needed.
- Provide administrative support across departments and ensure databases and documentation are kept up to date.
What is required for the Scheduler role:
- Proven experience in a repairs or maintenance Scheduling/works coordination role.
- Strong organisational and time management skills with the ability to manage competing priorities.
- Excellent communication and customer service abilities.
- Proficient in Microsoft Office and housing management or scheduling systems.
- Knowledge of property maintenance and housing sector regulations is desirable.
Scheduler employer: Build Recruitment
Contact Detail:
Build Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Scheduler
✨Tip Number 1
Get to know the company! Research Build Recruitment and understand their values and the type of candidates they look for. This will help you tailor your approach and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Reach out to current or former employees on LinkedIn. Ask them about their experiences and any tips they might have for landing the Scheduler role. Personal connections can make a huge difference!
✨Tip Number 3
Prepare for the interview by practising common questions related to scheduling and customer service. Think about specific examples from your past experience that demonstrate your organisational skills and ability to handle competing priorities.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the role. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace Scheduler
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in scheduling and repairs. We want to see how your skills match the role, so don’t be shy about showcasing your organisational prowess and customer service abilities!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our busy repairs and maintenance team. Share your motivations and any relevant experiences that make you stand out.
Show Off Your Communication Skills: Since effective communication is key in this role, make sure your application reflects your ability to communicate clearly and professionally. Whether it’s in your CV or cover letter, let us see your best writing!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the Scheduler role. Don’t miss out on this opportunity!
How to prepare for a job interview at Build Recruitment
✨Know Your Stuff
Make sure you brush up on your knowledge of repairs and maintenance scheduling. Familiarise yourself with housing management systems and be ready to discuss how you've used them in past roles. This will show that you're not just a good fit, but that you can hit the ground running.
✨Communication is Key
Since the role involves liaising with various teams and contractors, practice articulating your thoughts clearly. Think of examples where you've successfully communicated complex information or resolved issues. This will demonstrate your excellent communication skills and customer service abilities.
✨Show Off Your Organisational Skills
Prepare to discuss how you manage competing priorities and keep everything on track. Bring examples of how you've coordinated multiple tasks or projects simultaneously. This will highlight your strong organisational and time management skills, which are crucial for the Scheduler role.
✨Be Ready for KPIs
Understand the key performance indicators relevant to the role, like job completion rates and customer satisfaction. Be prepared to talk about how you've monitored these in previous positions and what steps you took to improve them. This shows that you're results-driven and focused on delivering a top-notch service.