At a Glance
- Tasks: Support social housing projects by liaising with residents and overseeing surveys.
- Company: Build Recruitment, a leader in social housing solutions.
- Benefits: Competitive pay at £19.05 per hour and opportunities for career growth.
- Other info: Full UK driving licence needed; dynamic work environment.
- Why this job: Make a difference in your community while building strong relationships.
- Qualifications: Experience in customer service and social housing required.
The predicted salary is between 39600 - 39600 € per year.
Build Recruitment is seeking an experienced Resident Liaison Officer (RLO) to support planned works within the social housing sector in Birmingham. This position, paying £19.05 per hour, requires a candidate with a strong background in customer service and previous experience in social housing or refurbishment.
Key responsibilities include:
- Overseeing kitchen and bathroom surveys
- Building positive relationships with residents and contractors
A full UK driving licence is necessary for this role.
Resident Liaison Officer – Social Housing (Birmingham) employer: Build Recruitment
At Build Recruitment, we pride ourselves on fostering a supportive and inclusive work environment that values the contributions of every team member. As a Resident Liaison Officer in Birmingham, you will benefit from competitive pay, ongoing professional development opportunities, and a culture that prioritises collaboration and community engagement, making it an ideal place for those passionate about making a difference in social housing.
StudySmarter Expert Advice🤫
We think this is how you could land Resident Liaison Officer – Social Housing (Birmingham)
✨Tip Number 1
Network like a pro! Reach out to your contacts in the social housing sector and let them know you're on the lookout for opportunities. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research common questions for Resident Liaison Officer roles and practice your responses. We want you to showcase your customer service skills and experience in social housing with confidence.
✨Tip Number 3
Show off your personality! When you get the chance to meet potential employers, be yourself. Building positive relationships is key in this role, so let your friendly nature shine through.
✨Tip Number 4
Don't forget to apply through our website! We’ve got loads of opportunities that might just be perfect for you. Plus, it’s a great way to ensure your application gets seen by the right people.
We think you need these skills to ace Resident Liaison Officer – Social Housing (Birmingham)
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience in social housing and customer service. We want to see how your background aligns with the role of a Resident Liaison Officer, so don’t be shy about showcasing relevant skills!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about working in social housing and how you can build positive relationships with residents and contractors. Let us know what makes you the perfect fit!
Showcase Your Communication Skills:As an RLO, communication is key! In your application, highlight any experiences where you’ve successfully managed relationships or resolved conflicts. We want to see that you can connect with people effectively.
Apply Through Our Website:We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and get to know you better. Don’t miss out on this opportunity!
How to prepare for a job interview at Build Recruitment
✨Know Your Stuff
Make sure you brush up on your knowledge of social housing and refurbishment. Understand the key challenges residents face and how you can help them. This will show that you're not just familiar with the role, but genuinely care about making a difference.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you've excelled in customer service. Think about situations where you resolved conflicts or built strong relationships. This is crucial for a Resident Liaison Officer, so make it count!
✨Be Ready to Discuss Surveys
Since overseeing kitchen and bathroom surveys is part of the job, be prepared to talk about your experience with similar tasks. If you have specific examples of how you managed these processes effectively, share them during the interview.
✨Demonstrate Your Driving Skills
As a full UK driving licence is necessary, be ready to discuss your driving experience. If you’ve had roles that required travel or managing logistics, highlight those. It shows you’re ready to hit the ground running!
