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- Tasks: Engage with tenants daily, addressing complaints and coordinating tradesmen visits.
- Company: Join a supportive housing association in Gloucestershire.
- Benefits: Temporary role with potential for future opportunities.
- Why this job: Make a difference in residents' lives while gaining valuable experience.
- Qualifications: Experience as a Resident Liaison Officer and a DBS check required.
- Other info: Own vehicle preferred for daily site commutes.
The predicted salary is between 1300 - 1800 £ per month.
I am looking for a Resident Liaison Officer to join a housing association in Gloucestershire. This is a temporary vacancy lasting 3 months.
Daily Responsibilities for the Resident Liaison Officer:
- Correspond with tenants daily to deal with any complaints/enquiries
- Liaise with residents regarding when tradesmen will require to go in and out of the property
- Report back to management regarding anything that requires action
Requirements:
- Experience in the role of RLO/TLO (Required)
- Own vehicle to commute to site daily (Preferred)
- DBS Check
- Experience working within a social housing setting and on Retrofit projects
If you are interested in this Resident Liaison Officer role, apply online now or contact Chelsie Fowler at Build Recruitment.
Resident Liaison Officer in Lydiard Tregoze employer: Build Recruitment
Contact Detail:
Build Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Resident Liaison Officer in Lydiard Tregoze
✨Tip Number 1
Network like a pro! Reach out to your contacts in the housing sector and let them know you're on the lookout for a Resident Liaison Officer role. You never know who might have the inside scoop on a temporary vacancy.
✨Tip Number 2
Prepare for those interviews! Brush up on your knowledge of social housing and Retrofit projects. We want you to be able to chat confidently about your experience and how it relates to the role.
✨Tip Number 3
Show off your communication skills! As an RLO, you'll be dealing with tenants daily. Practice explaining complex issues simply and clearly, so you can impress during any discussions or interviews.
✨Tip Number 4
Don't forget to apply through our website! It's the best way to ensure your application gets noticed. Plus, we love seeing familiar faces from our community!
We think you need these skills to ace Resident Liaison Officer in Lydiard Tregoze
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience as a Resident Liaison Officer or Tenant Liaison Officer. We want to see how your skills match the daily responsibilities mentioned in the job description.
Showcase Relevant Experience: If you've worked in social housing or on Retrofit projects, let us know! Include specific examples that demonstrate your ability to handle tenant complaints and liaise effectively with residents.
Be Clear and Concise: When writing your application, keep it straightforward. We appreciate clarity, so make sure your points are easy to read and directly related to the role.
Apply Through Our Website: We encourage you to apply online through our website. It’s the quickest way for us to receive your application and get you in the loop for this exciting opportunity!
How to prepare for a job interview at Build Recruitment
✨Know Your Role Inside Out
Make sure you understand the responsibilities of a Resident Liaison Officer. Familiarise yourself with common tenant complaints and how to address them effectively. This will show your potential employer that you're ready to hit the ground running.
✨Showcase Your Communication Skills
As an RLO, you'll be dealing with residents daily. Prepare examples of how you've successfully communicated with tenants or resolved conflicts in the past. This will demonstrate your ability to handle enquiries and complaints professionally.
✨Be Ready to Discuss Your Experience
Highlight your previous experience in social housing and any Retrofit projects you've worked on. Be specific about your contributions and the outcomes. This will help the interviewers see how your background aligns with their needs.
✨Prepare Questions for Them
Think of insightful questions to ask during the interview. Inquire about the team dynamics, the types of projects they’re currently working on, or how they measure success in this role. This shows your genuine interest in the position and helps you assess if it’s the right fit for you.
