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- Tasks: Manage client relationships and ensure top-notch service delivery in a critical environment.
- Company: Join a leading firm in a high-compliance, fast-paced setting.
- Benefits: Competitive pay, ongoing role with long-term prospects, and supportive management.
- Why this job: Be the key contact for clients and make a real impact in a critical environment.
- Qualifications: Experience in technical account management or facilities coordination is essential.
- Other info: Dynamic role with opportunities for growth in a high-profile setting.
The predicted salary is between 24000 - 36000 £ per year.
Location: Chiswick
Position: Ongoing Temporary Role
Environment: Critical / High-Compliance Environment
We are seeking an experienced Technical Account Manager to support operations within a critical environment. This ongoing temporary position requires someone highly organised, technically astute, and confident managing client relationships, service delivery, and compliance within a fast-paced, high-risk setting.
Key Responsibilities
- Act as the primary point of contact for clients, ensuring strong communication and service delivery
- Oversee and coordinate planned and reactive maintenance activities across a critical environment
- Ensure compliance with all site procedures, health and safety standards, and operational protocols
- Review technical reports, performance data, and SLA/KPI metrics, escalating issues as needed
- Manage contractor activity, permits to work, and site access requirements
- Support senior management with operational updates and performance reviews
- Provide timely updates to stakeholders regarding maintenance activities, site status, and risks
Requirements
- Previous experience in a Technical Account Manager, Facilities Coordinator, or Building Services–focused role
- Background in a critical environment (data centres, healthcare, financial services, broadcast, etc.) highly desirable
- Strong technical understanding of building services, engineering systems, or FM processes
- Excellent communication skills and the ability to build trusted client relationships
- Strong organisational skills and the ability to manage multiple priorities
- Proficient in reporting, scheduling, and FM software/systems
Benefits
- Ongoing temporary position with long-term prospects
- Competitive hourly/daily rate
- Opportunity to work within a high-profile critical environment
- Supportive management team and structured working environment
technical account manager in London employer: Build Recruitment
Contact Detail:
Build Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land technical account manager in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, especially those who work in critical environments. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for interviews by brushing up on your technical knowledge and client management skills. We recommend practising common interview questions related to service delivery and compliance to show you're the right fit for the role.
✨Tip Number 3
Showcase your organisational skills! During interviews, share examples of how you've managed multiple priorities in high-pressure situations. This will demonstrate your ability to thrive in a fast-paced environment.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace technical account manager in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of Technical Account Manager. Highlight your experience in critical environments and any relevant technical skills that match the job description.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you're the perfect fit for this position. Share specific examples of how you've managed client relationships and ensured compliance in previous roles.
Showcase Your Communication Skills: Since communication is key in this role, make sure your application reflects your ability to convey information clearly and effectively. Use concise language and structure your application well.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates!
How to prepare for a job interview at Build Recruitment
✨Know Your Technical Stuff
Make sure you brush up on your technical knowledge related to building services and engineering systems. Be ready to discuss specific examples from your past experience that demonstrate your understanding of these areas, especially in a critical environment.
✨Showcase Your Communication Skills
As a Technical Account Manager, strong communication is key. Prepare to share instances where you've successfully managed client relationships or resolved conflicts. Practise articulating your thoughts clearly and confidently, as this will help you stand out.
✨Demonstrate Organisational Prowess
Since the role requires managing multiple priorities, think of examples where you've effectively organised tasks or projects. Be ready to explain how you prioritise work in a fast-paced environment, and maybe even bring a planner or digital tool to show your organisational skills.
✨Prepare for Compliance Questions
Given the high-compliance nature of the role, expect questions about health and safety standards and operational protocols. Familiarise yourself with relevant regulations and be prepared to discuss how you've ensured compliance in previous roles.
