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- Tasks: Lead and manage capital works in social housing, ensuring high standards and client satisfaction.
- Company: Dynamic organisation focused on social housing with a commitment to excellence.
- Benefits: Competitive salary, career development opportunities, and a supportive work environment.
- Why this job: Make a real impact in the community while developing your leadership skills.
- Qualifications: Experience in social housing contracts and strong budget management skills.
- Other info: Join a team that values innovation and quality in service delivery.
The predicted salary is between 36000 - 60000 £ per year.
We are currently seeking an experienced Contracts Manager to lead the operational and commercial delivery of capital works and high-risk property programmes across occupied social housing homes. This is a fantastic opportunity for a driven professional with strong leadership skills and a solid background in social housing contracts to take ownership of contract performance, client relationships, and service excellence.
The Role
- Overall performance management of the contract, ensuring delivery in line with contractual commitments, company standards, and client protocols.
- Full operational and commercial management of the contract.
- End-to-end management of capital works and high-risk properties within occupied homes.
- Managing works to programme timeframes and producing detailed project plans.
- Ensuring full compliance with Health & Safety regulations, company standard operating procedures, values, and quality assurance accreditations.
- Demonstrating and monitoring best practice in line with current legislation, codes of practice, and industry standards.
- Line management of five Supervisors, including one-to-ones, daily briefings, and performance reviews.
- Oversight of KPIs, reporting, and service delivery standards.
- Budget management and financial performance control.
- Handling client queries and managing resident complaints effectively and professionally.
- Supporting and engaging operatives and branch teams to consistently deliver high-quality outcomes.
What We’re Looking For
- Proven experience managing a contract within the social housing sector.
- Strong budget management experience.
- Experience in performance reporting and KPI management.
- Demonstrable people management experience.
- Ability to evidence contract performance, efficiencies, and continuous improvement.
- Practical technical knowledge of social housing repairs and maintenance.
About You
You will be commercially aware, highly organised, and confident managing both people and performance. Strong communication skills are essential, as you’ll be liaising with clients, residents, and internal teams daily.
If you’re looking for a role where you can take real ownership, drive standards, and make a tangible impact within social housing, we’d love to hear from you.
Contracts Manager - Ealing in London employer: Build Recruitment
Contact Detail:
Build Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Contracts Manager - Ealing in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the social housing sector and let them know you're on the hunt for a Contracts Manager role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its projects. Familiarise yourself with their recent work in capital works and high-risk properties. This will help you demonstrate your knowledge and show that you're genuinely interested in making an impact.
✨Tip Number 3
Practice your leadership stories! Think of specific examples where you've successfully managed teams or improved contract performance. Being able to share these experiences will highlight your suitability for the role and make you stand out.
✨Tip Number 4
Don't forget to apply through our website! We want to see your application, and applying directly shows your enthusiasm for the role. Plus, it makes it easier for us to keep track of your application and get back to you quickly.
We think you need these skills to ace Contracts Manager - Ealing in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Contracts Manager role. Highlight your experience in social housing and any relevant projects you've managed. We want to see how your skills align with what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about social housing and how your leadership skills can make a difference. Keep it engaging and personal, so we get a sense of who you are.
Showcase Your Achievements: When detailing your experience, focus on specific achievements that demonstrate your ability to manage contracts effectively. Use numbers and examples to show how you've improved performance or managed budgets successfully.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Build Recruitment
✨Know Your Contracts Inside Out
Make sure you’re well-versed in the specifics of social housing contracts. Brush up on relevant legislation, codes of practice, and industry standards. This will not only show your expertise but also demonstrate your commitment to compliance and best practices.
✨Showcase Your Leadership Skills
Prepare examples that highlight your experience in managing teams and driving performance. Think about specific situations where you’ve successfully led a project or improved team dynamics. This will help you illustrate your ability to manage the five Supervisors effectively.
✨Be Ready to Discuss Budget Management
Since budget management is crucial for this role, come prepared with examples of how you’ve managed budgets in previous positions. Be ready to discuss any challenges you faced and how you overcame them, as well as how you ensured financial performance control.
✨Engage with Client Relationships
Think about your past experiences handling client queries and resident complaints. Prepare to share how you’ve built strong relationships and resolved issues effectively. This will show your potential employer that you can maintain high service delivery standards and client satisfaction.