At a Glance
- Tasks: Engage with residents, address queries, and liaise with the engineering team.
- Company: Leading contractor in social housing with a focus on community.
- Benefits: Competitive salary up to £34k, car allowance, and supportive work environment.
- Other info: Permanent role with a dynamic team and opportunities for personal growth.
- Why this job: Be the friendly face for residents and make a real difference in their lives.
- Qualifications: Experience in customer liaison preferred; must have a full UK driving licence.
The predicted salary is between 34000 - 34000 £ per year.
Build Recruitment is currently looking for 2 Resident Liaison Officers for a Lead Contractor based in Long Bennington. This is a permanent opportunity, with an expected start date within the next 4 - 5 weeks.
This role would suit someone who has previous experience with Resident / Customer Liaison within social housing, although we are open to those from other backgrounds. Being able to speak with people face to face and being a friendly face to residents while assisting with any of their queries is essential.
The role will include:
- Logging residents' issues and queries
- Relaying back to the engineering team
- Providing timely responses to resolve any issues
One RLO will be working within the Kitchens. Candidates must hold a full UK driving licence to be able to drive to properties across the area. The role requires being customer-facing and personable, as well as comfortable working alone.
Salary: up to £34,000 basic, plus car/car allowance.
Hours: 8:30 am till 5 pm.
If this role is of interest, please reach out today to discuss further!
Customer Liaison Officer - Long Bennington in Lincolnshire employer: Build Recruitment
Build Recruitment is an excellent employer, offering a supportive work culture that values customer engagement and community interaction. With competitive salaries and benefits such as a car allowance, employees have the opportunity to grow within the social housing sector while making a meaningful impact in the lives of residents in Long Bennington. Join us to be part of a team that prioritises personal connections and professional development.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Liaison Officer - Long Bennington in Lincolnshire
✨Tip Number 1
Get to know the company! Research their values and recent projects. When you walk into that interview, you want to show them you’re not just another candidate – you’re genuinely interested in what they do.
✨Tip Number 2
Practice your people skills! Since this role is all about being a friendly face for residents, think of examples from your past where you’ve successfully handled customer queries or resolved issues. We want to see that you can connect with people!
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look professional yet approachable. You want to convey that you’re ready to represent the company and be that friendly face for residents.
✨Tip Number 4
Don’t forget to follow up! After your interview, shoot a quick thank-you email to express your appreciation for the opportunity. It shows you’re keen and keeps you fresh in their minds. And remember, apply through our website for the best chance!
We think you need these skills to ace Customer Liaison Officer - Long Bennington in Lincolnshire
Some tips for your application 🫡
Show Your Personality:When writing your application, let your friendly nature shine through! We want to see how personable you are, so don’t be afraid to inject a bit of your character into your cover letter.
Highlight Relevant Experience:Make sure to mention any previous experience in customer liaison or social housing. We’re keen to see how your background can contribute to our team, so tailor your application to reflect that!
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and experiences are easy to spot. A well-structured application goes a long way!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Don’t miss out on this opportunity!
How to prepare for a job interview at Build Recruitment
✨Know Your Stuff
Before the interview, make sure you understand the role of a Customer Liaison Officer. Familiarise yourself with social housing issues and think about how your past experiences relate to this position. Being able to discuss specific scenarios where you've successfully handled customer queries will really impress.
✨Show Your People Skills
This role is all about being personable and approachable. During the interview, demonstrate your ability to connect with people. Share examples of how you've built relationships with residents or customers in the past, and highlight your communication skills. Remember, they want someone who can be a friendly face!
✨Be Ready for Scenario Questions
Expect questions that put you in real-life situations you might face as a Customer Liaison Officer. Prepare by thinking through how you would handle common issues, like a resident's complaint or a misunderstanding. Practising these scenarios will help you respond confidently during the interview.
✨Dress the Part
Even though it’s a friendly role, first impressions matter! Dress smartly but comfortably for the interview. You want to convey professionalism while also showing that you’re approachable. A good outfit can set the tone for a positive conversation.
