At a Glance
- Tasks: Lead a team of schedulers to ensure efficient maintenance operations.
- Company: Join a purpose-driven service provider focused on decarbonising the built environment.
- Benefits: Enjoy a supportive culture and contribute to meaningful work with a clear social mission.
- Why this job: Make an impact while leading a high-performing team in a collaborative environment.
- Qualifications: Experience in scheduling and team leadership, ideally in maintenance or facilities management.
- Other info: Apply now to be part of the UK's transition to net zero!
Lead Scheduler Full Time
Location: HP14 4XE
Type: Full time / Perm / Office based
Salary: Up to £40k per annum
We re looking for a confident and proactive Lead Scheduler to guide a small team and ensure the smooth and efficient delivery of maintenance operations for a purpose-driven service provider on a mission to decarbonise the built environment.
This is a fantastic opportunity to lead a team of four schedulers, working at the heart of a busy service centre that delivers reactive, planned, and void maintenance services across a diverse property portfolio.
What You ll Do
As the Lead Scheduler, you ll play a key role in both day-to-day operations and team performance, including:
-
Managing and supporting a team of 4 Schedulers to meet KPIs and service targets
-
Holding regular 1-2-1s, coaching sessions, and performance reviews
-
Monitoring individual and team performance against contractual and internal SLAs
-
Liaising with clients, residents, and engineers to ensure clear communication and effective planning
-
Overseeing scheduling and coordination of planned/reactive works
-
Identifying resourcing needs, streamlining workflows, and promoting best practice
About You
We re looking for someone who combines scheduling experience with proven team leadership, ideally in a maintenance or facilities management setting.
You ll need:
-
Management experience
-
Strong experience in scheduling/coordinating maintenance or engineering teams
-
Experience leading or supervising a team, including performance management and coaching
-
Excellent organisational and communication skills
-
Confidence in dealing with both internal and external stakeholders
-
Good understanding of KPIs, SLAs, and operational service delivery
-
Proficiency in Microsoft Office (especially Excel) and scheduling/CRM systems
Desirable: Experience in a customer-focused service centre or working within housing/accommodation contracts.
Why Join?
-
Be part of a forward-thinking organisation driving the UK s transition to net zero
-
Work in a supportive and collaborative culture with a clear social and environmental mission
-
Contribute to meaningful work that improves homes, lives, and communities
If you\’re ready to lead a high-performing team, deliver exceptional service, and make an impact in a company with purpose we d love to hear from you.
Apply with your updated CV or call Leah Seber at Build Recruitment
Build Recruitment Limited acts as an Employment Business for the supply of temporary workers and an Employment Agency in relation to permanent vacancies. Build Recruitment is an equal opportunities employer.
Lead Scheduler employer: Build Recruitment
Contact Detail:
Build Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Lead Scheduler
✨Tip Number 1
Familiarise yourself with the key performance indicators (KPIs) and service level agreements (SLAs) relevant to the role. Understanding these metrics will help you demonstrate your ability to manage and improve team performance during interviews.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully managed a team in the past. Be ready to discuss specific challenges you faced and how you motivated your team to achieve their goals.
✨Tip Number 3
Research the company’s mission to decarbonise the built environment. Being able to articulate how your values align with theirs can set you apart as a candidate who is genuinely interested in the role and the organisation.
✨Tip Number 4
Prepare to discuss your experience with scheduling and coordinating maintenance operations. Highlight any specific software or systems you've used, especially if they relate to Microsoft Office or CRM tools, as this will show your technical proficiency.
We think you need these skills to ace Lead Scheduler
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your scheduling experience and team leadership skills. Use specific examples from your past roles that demonstrate your ability to manage a team and meet KPIs.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the company's mission. Mention your relevant experience in maintenance or facilities management and how you can contribute to their goals.
Highlight Key Skills: In your application, emphasise your organisational and communication skills. Provide examples of how you've successfully liaised with clients and managed performance in previous positions.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any errors. A polished application reflects your attention to detail and professionalism, which is crucial for the Lead Scheduler role.
How to prepare for a job interview at Build Recruitment
✨Showcase Your Leadership Skills
As a Lead Scheduler, you'll be managing a team. Be prepared to discuss your previous leadership experiences, how you've motivated teams, and any specific strategies you've used to meet KPIs and service targets.
✨Demonstrate Scheduling Expertise
Highlight your experience in scheduling and coordinating maintenance or engineering teams. Be ready to provide examples of how you've streamlined workflows and improved operational efficiency in past roles.
✨Communicate Effectively
Since the role involves liaising with clients, residents, and engineers, practice articulating your communication style. Think of instances where clear communication led to successful project outcomes or resolved conflicts.
✨Familiarise Yourself with KPIs and SLAs
Understanding key performance indicators and service level agreements is crucial. Prepare to discuss how you've monitored performance against these metrics and how you’ve used them to drive improvements in your team.