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- Tasks: Supervise a team managing disrepair repairs and ensure performance meets KPIs.
- Company: Join one of the UK's top housing associations and developers.
- Benefits: Enjoy a competitive salary and the chance to work in a supportive environment.
- Why this job: Make a real impact in social housing while leading a dynamic team.
- Qualifications: Experience in maintenance, customer service, and managing multi-trade teams is essential.
- Other info: This role offers a chance to grow within a well-established organisation.
The predicted salary is between 36000 - 60000 £ per year.
Our client is one of the UK's leading housing associations and developers, looking for a highly motivated and experienced Disrepairs Supervisor to join their team based in Stratford overseeing a team of Multi-Trade Operatives responsible for the management and supervision of sub-contractors who complete disrepair repairs. The successful candidate will be expected to not only supervise any disrepair and maintenance works carried out but also ensure performance and KPIs are managed within agreed parameters.
Qualifications:
- Extensive knowledge of maintenance and social housing
- Understanding of managing reactive disrepair and complaint cases
- Excellent customer service skills
- Experience working to a set of KPIs and Service Level Agreements
- Ability to manage a dispersed team of multi-trade operatives
- Experience in managing pre and post inspection repairs works
- Work collaboratively with a range of stakeholders
- Ability to monitor works in terms of quality and cost
You will be confident in all aspects of maintenance repairs. Ideally, you will have experience within a multi-trade role and a sound knowledge of Social Housing or Local Authority housing. This is a brilliant opportunity for a confident and experienced Disrepair Supervisor to join a well-established organisation where you will receive a competitive salary. If you would like to be considered, please apply today or send your CV to (insert email).
Disrepair Supervisor employer: Build Recruitment
Contact Detail:
Build Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Disrepair Supervisor
✨Tip Number 1
Familiarise yourself with the latest regulations and best practices in social housing maintenance. This knowledge will not only help you stand out during interviews but also demonstrate your commitment to the role.
✨Tip Number 2
Network with professionals in the housing sector, especially those who have experience in disrepair management. Engaging with industry contacts can provide valuable insights and potentially lead to referrals.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully managed KPIs and service level agreements in previous roles. Being able to articulate your achievements will showcase your capability to meet the expectations of this position.
✨Tip Number 4
Research the company’s values and recent projects. Tailoring your conversation to align with their mission and demonstrating your enthusiasm for their work can make a positive impression during interviews.
We think you need these skills to ace Disrepair Supervisor
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Disrepair Supervisor. Familiarise yourself with the key skills and qualifications mentioned in the job description, such as managing reactive disrepair cases and overseeing multi-trade operatives.
Tailor Your CV: Customise your CV to highlight relevant experience in maintenance and social housing. Emphasise your ability to manage KPIs and service level agreements, as well as any previous roles where you supervised teams or managed contractors.
Craft a Strong Cover Letter: Write a compelling cover letter that showcases your customer service skills and your experience in managing disrepair and maintenance works. Use specific examples to demonstrate how you've successfully handled similar situations in the past.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for the role of Disrepair Supervisor.
How to prepare for a job interview at Build Recruitment
✨Showcase Your Knowledge of Social Housing
Make sure to highlight your extensive knowledge of maintenance and social housing during the interview. Be prepared to discuss specific examples of how you've managed disrepair cases in the past, as this will demonstrate your expertise and understanding of the sector.
✨Emphasise Your Leadership Skills
As a Disrepair Supervisor, you'll be overseeing a team of Multi-Trade Operatives. Share your experiences managing teams, especially in a dispersed setting. Discuss how you motivate your team and ensure that performance and KPIs are met.
✨Prepare for KPI Discussions
Since the role involves working to set KPIs and Service Level Agreements, be ready to talk about your experience with these metrics. Provide examples of how you've successfully managed performance against KPIs in previous roles, and how you plan to do the same in this position.
✨Demonstrate Excellent Customer Service Skills
Customer service is key in this role. Prepare to discuss how you've handled customer complaints and ensured satisfaction in past positions. Highlight any strategies you've used to improve customer relations and resolve issues effectively.
