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- Tasks: Provide admin support, manage enquiries, and ensure excellent customer service.
- Company: Join a dynamic team in the repairs industry based in Chigwell.
- Benefits: Competitive salary of £30k, full-time hours, and a supportive work environment.
- Why this job: Be part of a team that values flexibility and quality service delivery.
- Qualifications: Experience in construction or repairs, with strong communication skills.
- Other info: Great opportunity for career growth in a fast-paced environment.
The predicted salary is between 30000 - 42000 £ per year.
Location: Chigwell, IG6
Contract: Perm, full time
Salary: £30k per annum
Hours: 8am to 5pm, office based only
Role overview: To provide effective administrative support to the whole company on a day-to-day basis, ensuring excellent service is delivered in accordance with a variety of contracts. Having the ability to be flexible to meet changing demands and undertake various tasks in order to deliver a quality service. To always provide high levels of customer service to our clients and their residents.
Key duties:
- Answer telephones, deal with enquiries, and see them through to conclusion.
- Process work orders accurately and in a timely manner, ensuring priority, targets and contract requirements are taken into account.
- Monitor, update & distribute works using the company database, ensuring orders are completed and targets are met.
- Assist with booking appointments for works (by phone or email).
- Monitor and book any subsequent appointments.
- Liaise with clients, sub-contractors and members of the public, keeping them informed and up to date with work progress or issues.
- Collate paperwork pertaining to completed orders through to invoice stage.
- Maintain computerised records of all invoices produced and ensure they are delivered to the relevant client department.
- Accurately reproduce and send test certificates.
- Accurately maintain filing systems.
- Partake in any other duty commensurate to the role.
Requirements for this role:
- Experience in construction or repairs industry.
- Good written and verbal communication skills.
- High level of technical knowledge (in context of repairing/maintenance contracts).
- Ability to be flexible and meet changing demands.
Locations
Repairs Admin in Chigwell, Essex employer: Build Recruitment
Contact Detail:
Build Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Repairs Admin in Chigwell, Essex
✨Tip Number 1
Get to know the company! Research their values, culture, and recent projects. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills. Since the role involves liaising with clients and contractors, being able to articulate your thoughts clearly is key. Try mock interviews with friends or family to boost your confidence.
✨Tip Number 3
Be ready to showcase your flexibility. The job requires adapting to changing demands, so think of examples from your past experiences where you've successfully handled unexpected challenges.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're proactive and keen on joining us at StudySmarter.
We think you need these skills to ace Repairs Admin in Chigwell, Essex
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in the construction or repairs industry. We want to see how your skills match the role of Repairs Admin, so don’t be shy about showcasing relevant achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the role and how you can contribute to our team. Keep it friendly and professional, just like we do at StudySmarter.
Show Off Your Communication Skills: Since this role involves liaising with clients and subcontractors, make sure your written application reflects your strong communication skills. We love clear and concise language that gets straight to the point!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Build Recruitment
✨Know Your Stuff
Make sure you brush up on your knowledge of the repairs and construction industry. Familiarise yourself with common terms and processes related to work orders and maintenance contracts. This will show that you're not just a candidate, but someone who understands the field.
✨Customer Service is Key
Since this role involves a lot of client interaction, be prepared to discuss your customer service experience. Think of specific examples where you've gone above and beyond to help a client or resolve an issue. This will demonstrate your commitment to delivering excellent service.
✨Show Your Flexibility
The job requires adaptability to changing demands, so be ready to share instances where you've successfully managed multiple tasks or adapted to unexpected changes. Highlighting your ability to juggle priorities will make you stand out as a candidate.
✨Ask Smart Questions
Prepare some thoughtful questions about the company’s processes or the team you'll be working with. This shows your genuine interest in the role and helps you gauge if it's the right fit for you. Plus, it gives you a chance to engage with the interviewer on a deeper level.