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For Companies At a Glance
- Tasks: Support homeowners and manage applications while providing top-notch customer service.
- Company: Join a dynamic team in Eastleigh focused on residential services.
- Benefits: Competitive salary of £26.8k, 37 hours a week, and opportunities for growth.
- Why this job: Make a real difference in homeowners' lives while developing your skills.
- Qualifications: Knowledge of landlord-tenant laws and strong communication skills required.
- Other info: Great chance to learn in a supportive environment with career advancement potential.
The predicted salary is between 22600 - 26800 £ per year.
Role: Assistant Homeownder Services Officer
Location: Eastleigh
Type: Perm role
Salary: £26.8k per annum
Hours: 37 hours per week
The role
We’re excited to recruit an Assistant Homeowner Services Officer to join our Specialist Residential Services team.
In this role, you’ll support and deputise for the Homeowner Services Officers, acting as the first point of contact for customers and ensuring a smooth, professional service.
Key duties include managing consents and applications under lease agreements, leading QLTA and Section 20 consultations, and providing advice and training as needed. You’ll also support the team administratively and work with solicitors on Landlord Management Packs for leasehold and freehold property sales.
Key Responsibilities
Experience needed
Apply with your updated CV or call Leah Seber at Buld Recruitment for more information.
Assistant Homeowner Services Officer employer: Build Recruitment
Contact Detail:
Build Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Homeowner Services Officer
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local events, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and role thoroughly. Understand their values and how your skills align with what they need. Practise common interview questions and think of examples that showcase your experience in homeowner services.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way in showing your enthusiasm for the role. It also keeps you fresh in the interviewer's mind, which is always a bonus.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge over other candidates. Plus, it’s super easy to keep track of your applications!
We think you need these skills to ace Assistant Homeowner Services Officer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that match the Assistant Homeowner Services Officer role. We want to see how your background aligns with the key responsibilities listed in the job description.
Showcase Your Communication Skills: Since this role involves conveying information to a varied audience, we recommend including examples of how you've effectively communicated complex information in the past. This will help us see your ability to adapt your style as needed.
Highlight Your Organisational Skills: We’re looking for someone who can manage multiple tasks and meet deadlines. Be sure to mention any experiences where you’ve successfully juggled various responsibilities or projects, especially in a fast-paced environment.
Apply Through Our Website: To make sure your application gets to us quickly and efficiently, apply directly through our website. It’s the best way to ensure we receive all your details and can get back to you promptly!
How to prepare for a job interview at Build Recruitment
✨Know Your Legislation
Familiarise yourself with The Landlord and Tenant Act 1985, especially S20 and QLTA legislation. Being able to discuss these laws confidently will show that you understand the core responsibilities of the role and can handle homeowner queries effectively.
✨Showcase Your Communication Skills
Prepare examples of how you've adapted your communication style for different audiences. This is crucial for conveying specialist homeowner information, so think about times when you've successfully explained complex topics to non-experts.
✨Demonstrate Your Organisational Skills
Be ready to discuss how you manage your time and prioritise tasks. Share specific strategies or tools you use to meet deadlines, especially in a busy environment where you might be supporting multiple Homeowner Services Officers.
✨Highlight Your Administrative Experience
Since attention to detail is key, prepare to talk about your experience with CRM systems and document management. Mention any relevant software you've used and how you ensure compliance with GDPR and document retention policies.
