At a Glance
- Tasks: Lead a dynamic repairs team to deliver top-notch maintenance across residential properties.
- Company: Established social housing provider focused on community and tenant satisfaction.
- Benefits: Competitive salary, career development opportunities, and a supportive work environment.
- Other info: Join a passionate team dedicated to improving living conditions for tenants.
- Why this job: Make a real difference in people's lives by ensuring their homes are safe and well-maintained.
- Qualifications: Experience in managing repairs, knowledge of housing legislation, and a valid UK driving licence.
We are currently recruiting for an experienced Responsive Repairs Manager to join a well-established social housing provider. This is an excellent opportunity for a driven and customer-focused professional to lead an in-house repairs team delivering responsive maintenance and disrepair works across a residential housing portfolio.
As Responsive Repairs Manager, you will oversee the day-to-day management of responsive repairs operations, ensuring works are delivered efficiently, safely, and to a high standard. You will manage operatives, supervisors, scheduling, contractor performance, and disrepair cases, while driving service improvements and ensuring excellent tenant satisfaction.
Your new role
- Manage and lead an in-house responsive repairs team delivering day-to-day maintenance works
- Oversee disrepair cases, ensuring works are completed within agreed timescales and compliance standards
- Monitor operational performance, productivity, KPIs, and tenant satisfaction levels
- Ensure repairs are completed safely, efficiently, and within budget
- Manage workforce planning, scheduling, and resource allocation
- Conduct team meetings, performance reviews, and support staff development
- Work closely with tenants, surveyors, and senior management to resolve escalated issues
- Ensure compliance with health & safety regulations and housing standards
What you'll need to succeed
- Proven experience managing responsive repairs within social housing
- Strong knowledge of disrepair processes and housing maintenance legislation
- Full UK Driving Licence
- Experience leading directly employed operatives and supervisory teams
- IOSH/SMSTS qualification
Locations
Repairs Manager in Ashford, Surrey employer: Build Recruitment
As a leading social housing provider, we pride ourselves on fostering a supportive and inclusive work culture that prioritises employee development and tenant satisfaction. Our Repairs Manager role offers the chance to make a meaningful impact in the community while enjoying competitive benefits, ongoing training opportunities, and a collaborative environment that values your expertise and leadership skills.
StudySmarter Expert Advice🤫
We think this is how you could land Repairs Manager in Ashford, Surrey
✨Join Construction Networks
Get yourself involved in local construction networks or industry events. They often have job boards, and networking can lead to unadvertised positions. Plus, it’s a great way to meet potential future colleagues!
✨Show Off Your Skills on Site
If you’ve done any hands-on work, whether it's through internships or personal projects, make sure you can showcase it. Consider volunteering for local construction projects or getting involved in community build days; it’s a solid way to demonstrate your skills and build connections.
✨Utilise Construction Job Sites
Don't just rely on the big job boards. Look at niche construction job sites—many companies prioritise these for full-time roles. Apply through these sites, but don’t forget to reach out directly to companies you admire, like Build Recruitment, to express your interest!
✨Tailor Your Application for Full-Time Roles
Make your application stand out by tailoring it specifically for full-time positions. Highlight how your previous projects align with the company's work. At StudySmarter, we encourage you to demonstrate your commitment and long-term interest in the industry when applying for roles like Repairs Manager at Build Recruitment.
We think you need these skills to ace Repairs Manager in Ashford, Surrey
Some tips for your application 🫡
Showcase Your Relevant Experience:In the construction industry, it's essential to highlight any hands-on experience you have. Whether it’s past projects you've worked on or specific roles you've held, make sure your CV emphasises your practical skills and contributions to construction sites.
Include Certifications and Qualifications:Don’t forget to list any certifications relevant to construction, like CSCS cards or other safety qualifications. These can really set you apart from other candidates and show that you’re serious about health and safety on-site.
Tailor Your Cover Letter to Construction:When writing your cover letter for a construction role, focus on your problem-solving capabilities and teamwork. Construction relies heavily on collaboration, so mention how you’ve worked successfully with others to complete projects on time and within budget.
Adapt Your CV Format to the Field:Ensure your CV is clear and easy to read, with sections dedicated to skills such as project management, technical abilities, and site supervision. Construction roles often require a blend of technical know-how and soft skills, so make sure both are highlighted effectively.
How to prepare for a job interview at Build Recruitment
✨Brush Up on Technical Knowledge
For a construction role, it's crucial we have a solid grasp of industry standards, safety protocols, and specific tools used on-site. Make sure you're familiar with relevant regulations and can talk confidently about them, as these often come up in interviews.
✨Showcase Your Projects
Since this is a full-time position, be ready to discuss any previous construction projects you've worked on. Bring a portfolio or have detailed descriptions that highlight your role, the challenges you faced, and how you overcame them—this’ll show you’re not just book-smart but also practically savvy.
✨Understand the Team Dynamics
Construction is all about teamwork, so prepare to discuss how you interact with different stakeholders like architects, engineers, and contractors. Maybe think of examples from past experiences to illustrate your ability to communicate and collaborate effectively.
✨Prepare for On-the-Spot Problem Solving
Be ready for some practical questions or scenarios where you'll need to demonstrate your problem-solving skills. Interviewers might present you with a hypothetical construction issue to solve, so practice articulating your thought process clearly and logically—this could really set you apart!
